Christopher Smith

• Maintained high-quality care standards by conducting regular audits of clinical documentation, treatment plans, and medication administration records.
• Served as a trusted resource for both colleagues and patients seeking guidance on best practices in dialysis care or assistance with complex case management issues.
• Administered medications and treatment to patients and monitored responses.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Educated family members and caregivers on patient care instructions.
• Evaluated patient histories, complaints, and current symptoms.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• All aspects of dialysis treatments and patient care in an outpatient setting.

• Enhanced patient care by implementing evidence-based clinical practices and protocols.
• Evaluated employee performance regularly; provided feedback on areas requiring growth or improvement; rewarded achievements accordingly.
• Increased staff retention rates by fostering professional development opportunities and creating a supportive work environment.
• Ensured regulatory compliance by maintaining accurate documentation, adhering to policies, and participating in audits.
• Served as liaison between the nursing team and other healthcare professionals involved in patients'' care plans.
• Collaborated with interdisciplinary teams to optimize patient care and address complex medical issues.
• All aspects of patient care in an outpatient setting.
• Coordinated care plan meetings with Medical Director and other staff.

All aspects of dialysis care for patients in an outpatient clinic.

Communicated with MD and all clinic staff for patient care.

• Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Coordinated all aspects of patient care with clinic staff.
• Performed all aspects of out patient dialysis treatments including technical and water quality adherence.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Established positive relationships with customers and other staff members.
• Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
• All aspects of patient care and safety in an outpatient dialysis clinic. including labs, care plans, and patient treatments.
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All aspects of Patient care and clinic Management.

Coordinated and Performed Acute Treatments at Southern Hills Hospital. Including Apheresis.

• Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
• Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.

• Facilitated interdisciplinary collaboration among various departments within the clinic, promoting a cohesive approach to patient care management plans.
• Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
• Maintained a clean, safe environment for both patients and staff by enforcing strict adherence to infection control protocols.
• Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
• Responsible for all aspects of patient care, including labs meds and out patient treatment.
• Communicated with Medical Director for patient care and governing body meetings. Including care plans.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Maintained clean and safe environment to promote patient safety and comfort.
• Reduced infection risk by strictly adhering to all infection control protocols and properly disposing of biohazard materials.
• Performed routine quality control and safety checks on all equipment.
• Ensured accurate documentation of all relevant patient information including vital signs and treatment specifics for each dialysis session.