Christopher Solis
Middleburg,FL
Summary
Over 15 years of experience as a bilingual delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
I have worked within this field most of my career. My first few years I was a delivery driver throughout NYC.
Overview
11
11
years of professional experience
Work History
Delivery Specialist
A Pro Signs
05.2019 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Installation and Delivery of Various Size Signs
Brand 9
01.2017 - 05.2019
- Enhanced customer satisfaction by efficiently installing and servicing various signs- both interior and exterior
- Bilingual skills were utilized on many occasions since I was the only bilingual speaking person employed at the time- Speak and write fluent Spanish and English
- Streamlined service processes by maintaining accurate documentation of work orders, service records, and inventory levels.
- Increased team productivity by providing training to junior technicians in installation and repair procedures.
- Collaborated with sales teams to recommend appropriate products based on customers technical needs and requirements
Sales Supervisor
Brand 9
07.2013 - 05.2017
- Utilized my bilingual skills to expand our customer base (speak and write Spanish/English fluently)
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
Education
GED -
Rosevelt
The Bronx, NY04.1974
Skills
- Delivery schedules
- Customer rapport
- Bilinguel - Spanish/English
- City and non-city driving
- Excellent Math Skills
- Deadline Oriented Mindset
- Tech-savviness
- Efficient Driving Techniques
- Physical stamina and strength
- Safety awareness
- Reading Comprehension
- Professional Appearance
- Vehicle loading
- GPS Navigation
- Liftgate Operation
- Freight Loading
- Ability to Lift 50 Pounds
- Reliability
Miticulous Driving Record
I have had x2 tickets in the 40+ years driving. I take great pride in this. I am definitely considered a defensive driver.
Languages
English
Spanish
Native or Bilingual
Timeline
Delivery Specialist
A Pro Signs
05.2019 - Current
Installation and Delivery of Various Size Signs
Brand 9
01.2017 - 05.2019
Sales Supervisor
Brand 9
07.2013 - 05.2017
GED -
Rosevelt
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