Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christopher Solis

Wichita,KS

Summary

Professional in technology sector prepared for responsibilities of application-focused role. Extensive background in analyzing and enhancing software applications, ensuring seamless functionality. Committed to team collaboration and adapting to evolving requirements. Recognized for problem-solving skills and reliability.

Overview

6
6
years of professional experience

Work History

Application Analyst I

Scriptpro
03.2022 - Current
  • Provided technical support resolving user issues, improving overall productivity.
  • Provided exceptional end-user support, resolving technical issues quickly and efficiently.
  • Documented clients' issues and processes of resolution.
  • Established and maintained a strong working knowledge of internal systems to provide comprehensive support for end-users, identifying potential areas for enhancement.
  • Trained end-users on new features, facilitating a smooth transition during software rollouts.
  • Supported daily operations and system maintenance procedures.

Help Desk Agent

Textron Aviation
06.2019 - 02.2022
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Configured systems according to prescribed software and hardware frameworks.

Project Lead/Software Developer

Senior Design
02.2021 - 12.2021
  • Defined responsibilities and roles of 4 team members. (including myself)
  • Set up and managed team meetings.
  • Translated verbal customer requirements into written use cases and testable development stories.
  • Gathered and defined customer requirements to develop clear specifications for project plans.
  • Designed and maintained reusable and reliable code for use within other projects.

Education

Bachelor of Science - Computer Science

Wichita State University
Wichita, KS
12-2021

Skills

  • Administrative tasks
  • Project support
  • Bilingual (Spanish/English)
  • Programming Languages: C and SQL
  • Source and Version Control: Github
  • Debugging and Troubleshooting
  • Teamwork and Collaboration
  • Time Management and Organization
  • Customer support
  • Complex Problem-solving

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Application Analyst I

Scriptpro
03.2022 - Current

Project Lead/Software Developer

Senior Design
02.2021 - 12.2021

Help Desk Agent

Textron Aviation
06.2019 - 02.2022

Bachelor of Science - Computer Science

Wichita State University

Similar Profiles

CREATE PROFILE
Christopher Solis