Christopher S. Otero
Beaverton,OR
Summary
Dynamic professional with extensive experience in semiconductor manufacturing and field service engineering. Proven track record in machine installation, troubleshooting, and leading teams to enhance operational efficiency and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Field Service Engineer IV Start-Up
Tokyo Electron
Hillsboro, Oregon
01.2025 - Current
- Led TEL Certas US Start-Up team as engineer in charge (EIC). Oversaw installation of Certas Vapor Etch tools across USA, streamlining paperwork processes for timely completion of essential documentation.
- Troubleshot technical issues on-site to ensure uninterrupted production processes.
- Installed and maintained semiconductor manufacturing equipment for optimal performance.
- Collaborated with engineering teams to implement equipment upgrades and modifications.
Field Service Engineer III Start-Up
Tokyo Electron
Hillsboro, Oregon
01.2021 - 01.2025
- Executed set-up and testing of vendor qualification check sheets to ensure compliance with quality standards. Collaborated with customer to meet installation requirements, enhancing customer satisfaction and project timeline adherence. Organized and completed time-sensitive documentation to facilitate streamlined project execution and compliance.
- Installed and maintained equipment at client locations to ensure operational efficiency. semiconductor manufacturing equipment at client locations.
- Diagnosed and resolved technical issues to maintain equipment performance. to ensure optimal equipment performance.
- Collaborated with clients to understand their service needs and requirements.
Field Service Engineer II
Retronix Intl. / TalentWave
Hillsboro, Oregon
01.2015 - 01.2021
- Long-term contract employee for Tokyo Electron America (TEL). Lead Integration Specialist for high volume manufacturing semiconductor machine install and start-up. Position requires global travel to install machines for several customers. Working in cleanroom environments and utilizing PPE. Trained new employees on tasks for integration and machine installation, ensuring effective onboarding. Prioritized and delegated sequential tasks for the team to complete tool installation. Performed quality control and assurance checks to maintain high standards for customer satisfaction. Provided assistance in qualifying tools to meet performance standards and troubleshooting. Proficient with process module chamber part installation. Ensured precision and accuracy in all assigned tasks in cable routing management. Managed and completed paperwork and time-sensitive documentation to ensure compliance and efficiency.
- Installed and maintained equipment at client sites for optimal performance.
- Diagnosed technical issues and provided timely solutions to customers.
- Conducted routine inspections to ensure compliance with safety standards.
Quartz Etching Technician
Tosoh Quartz Inc.
NE Portland, Oregon
01.2015
- Produced high-purity quartz glass for semiconductor applications in clean room environment, ensuring compliance with safety standards. Maintained clean room conditions to support production of high-quality quartz glass. Utilized PPE during dip etching of quartz glass in HF/Nitric Acid baths, prioritizing safety and quality control.
- Operated precision equipment for quartz processing and fabrication tasks.
- Conducted regular quality inspections to ensure product specifications met standards.
- Maintained safety protocols while handling hazardous materials in the work environment.
Production Associate/Machine operator
IBM
Essex Junction, Vermont
01.2011 - 01.2015
- Supplemental employee with extensive 12-hour third shift experience in high-volume semiconductor manufacturing. Working in a high-volume semiconductor manufacturing production facility operating machines that process silicon wafers. Ardently followed IBM's Lean Manufacturing business model and protocol. Utilized clean room suits to maintain compliance with manufacturing protocols. Executed daily quality assessments to maintain production standards of production machinesincluding but not limited to; FM checks, layer measurement checks, Etch rate and deposition checks. Certified in training new employees on numerous tool sets throughout the department. Relied heavily on ability to detect process inconsistencies in a timely manner and troubleshoot accordingly. Demonstrated effective decision-making under time constraints when loading and unloading products from machines.
- Operated machinery to assemble electronic components efficiently.
- Collaborated with team members to meet daily production goals.
- Maintained clean and organized workstations for optimal safety.
Assistant warehouse manager/on-site Foreman
Vermont Tent Co.
South Burlington, Vermont
01.2008 - 01.2015
- Managed daily warehouse operations for event equipment and supplies.
- Oversaw inventory organization and order fulfillment processes efficiently.
- Trained staff on safety protocols and operational procedures consistently.
- Worked as seasonal/on-call employee for large event rental company specializing in setup and takedown of vinyl tents, tables, chairs, stages, etc. Directed installation crews during tent setups and takedowns, ensuring efficient operations at job sites. Certified to operate three-ton warehouse fork-lift truck. Commute trucks to and from jobsites (no CDL required). Loaded box trucks with event equipment using visual depth perception and spatial organizational skills to maximize space and organization.
Education
Associate of Arts - Multimedia/Communication
Community College of Vermont
Burlington, Vermont01-2010
Photography
The New England Institute of Art
Brookline, Massachusetts01-2009
Skills
- Semiconductor equipment installation
- Equipment troubleshooting
- Technical documentation
- Data analysis tools
- Windows and Mac expertise
- Adaptable in high-pressure
- Self-motivated with superior time management skills
- Exceptionally organized and meticulous
- Ability to complete solo tasks as well as succeed in team-based settings
- Effective communication skills
Timeline
Field Service Engineer IV Start-Up
Tokyo Electron
01.2025 - Current
Field Service Engineer III Start-Up
Tokyo Electron
01.2021 - 01.2025
Field Service Engineer II
Retronix Intl. / TalentWave
01.2015 - 01.2021
Quartz Etching Technician
Tosoh Quartz Inc.
01.2015
Production Associate/Machine operator
IBM
01.2011 - 01.2015
Assistant warehouse manager/on-site Foreman
Vermont Tent Co.
01.2008 - 01.2015
Associate of Arts - Multimedia/Communication
Community College of Vermont
Photography
The New England Institute of Art