Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
11
11
years of professional experience
Work History
Operations Supervisor
Old Dominion Freight Line
01.2014 - Current
Evaluate team member performance and productivity, provide feedback and implement corrective actions.
Motivate and train employees to maximize team productivity.
Manage internal operational standards and productivity targets.
Enforce regulatory and company policy compliance to improve workplace and employee safety and readiness.
Monitor and evaluate employees on loading and unloading process of freight throughout the shift.
Maintain cleanliness throughout the dock and operations
Implement project management techniques to overcome obstacles and increase team productivity.
Improve customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Monitor quality of loads/trailers and ensure safe transport of freight.
Operate AS400 system, BLU System, DYMS and any other computer/internal freight monitoring systems.
Conduct daily shift meetings.
Complete forklift job training knowledge and use of a forklift as necessary within the service center.
Inbound/Outbound experience.
Linehaul dispatching.
Delivery Truck Helper
Andrews Distributing
04.2012 - 12.2013
Maintained clean, orderly work environment free of hazards.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Assisted in receiving, stocking and distribution of merchandise.
Helped train new employees in safe practices and warehouse procedures.
Rolling and checking beer in with customer.
Kept the rotation of new beer coming in.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Drove forklifts, pallet jacks and other equipment to move materials.
Successfully navigated large shipments of materials through tight spaces and busy facilities.