Christopher Spence
West Des Moines,IA
Summary
Innovative Researcher adept at developing probing questions, designing experiments and generating meaningful results. Experienced at identifying and using new technologies and resources. Works effectively and collaboratively with teams and individuals.
Overview
2
2
years of professional experience
Work History
Information Researcher - Junior
Equifax Workforce Solutions
06.2023 - Current
- Perform basic analysis of public records from disparate sources including web-based public portals, court access systems and verification portals/systems ensuring accurate public record information is included in supplied databases that's provided to clients according to internal company standards.
- Reviews identifying key information and accurately transcribing it according to a standardized format or based on customer requirements.
- Develops rapport with various sources including Boards or Governmental Agencies via telephone, facsimile and email as needed to complete public record research.
- Reviews own work to ensure accuracy for search criteria and data entry to compliance with reporting standards prior to returning results.
- Will begin to learn Quality Assurance concepts to assist with account reviews, ensuring guidelines and procedures are followed appropriately.
- Executes and accomplishes clerical, administrative, technical, operational, or manual duties relevant to self-guided functions.
Signal Support Systems Specialist
Military Army Reserve
02.2023 - Current
- Plans, supervises, and integrates the installation, operation, and maintenance of Combat Net Radio (CNR), including radio, wire, and battlefield automated systems and Blue Force Trackers (BFT).
- Plans and provides unit-level training for automation and communications systems and Signal support equipment.
- Assists in staff supervision of information services.
- Plans, supervises and executes unit level maintenance programs for user-owned and operated signal equipment.
- Prepares maintenance and supply requests for unit-level signal support.
- Responsible for the health and welfare, mentorship and training of five Soldiers.
Crew Trainer
McDonald's
12.2021 - 05.2023
- As a crew trainer, assist new employees in learning the best practices and requirements of their position
- As part of the leadership role, able to assess skills and offer cohorts extra assistance with any tasks team members and managers may have problems with as well as improve fundamental skills
- Day-to-day work consists of serving customers, preparing food, and keeping the establishment and kitchens clean and tidy while working well as part of a team.
Education
Associates Degree - Liberal Arts And General Studies
DMACC
Des Moines, IA05.2024
Associates Degree Equivalence - Signaleer Advanced Individual Training
Army Cyber Center of Excellence
Fort Eisenhower, Georgia02.2024
Security Clearance
SECRET
Granted By The Department Of Defense02.2023
Basic Combat Training
U.S. Army Training Center
Fort Jackson, Columbia09.2023
High School Diploma -
Valley High School
West Des Moines, IA05.2023
Personal Finance -
UNI
Cedar Falls, IA05.2023
Skills
- Fostering unity and customer loyalty by evaluating collective ideas then pinpointing problems, eliminating ubiquitous frustrations, or coaching weaker areas Ultimately resulting to inspire team integrity and customer loyalty that comes mutually beneficial in long-term endeavors
- Adhere to illustration of hierarchies in place of specific standards and guidelines while cohesively utilizing resources provided for/in given environments
- Understands how to organize their own work and associated work plans to ensure work is completed on time Having that sense of urgency, agility, and grit
- Basic knowledge of data analysis, data entry, and coding With experience in various mechanical and technical requirements Possessing adept troubleshooting fortes
- Versatile communication skills by and to liaisons, addressing needs between upper hierarchy and non-managerial positions to accomplish productivity and alignment
- Strong attention to detail and commitment to following safety procedures while possessing abilities to work efficiently in fast-paced environments
- Can respond to programs, standard verification processes, and/or duties according to established procedures
- Will take initiative to develop ourselves and help others grow
- Values diversity of experience and thought
- Capable of attending responsibilities for management of ongoing contractual relationships and operational deliveries of services to clients for their applicant(s)
- Skillful in Microsoft, Google, and Apple ecosystems of workspace, document canvas, fie management, powerpoint, etc
- Proficient in typing 70 WPM
Timeline
Information Researcher - Junior
Equifax Workforce Solutions
06.2023 - Current
Signal Support Systems Specialist
Military Army Reserve
02.2023 - Current
Crew Trainer
McDonald's
12.2021 - 05.2023
Associates Degree - Liberal Arts And General Studies
DMACC
Associates Degree Equivalence - Signaleer Advanced Individual Training
Army Cyber Center of Excellence
Security Clearance
SECRET
Basic Combat Training
U.S. Army Training Center
High School Diploma -
Valley High School
Personal Finance -
UNI
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