Christopher Spenkuch
Miami
Summary
Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.
Overview
4
4
years of professional experience
Work History
Hotel Manager
Belvedere Inn
06.2023 - 08.2023
- Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
- Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Ensured compliance with all local, state, and federal regulations related to hotel operations and licensing requirements.
Party Organizer
Robinhood Rental
06.2019 - 08.2022
- Increased attendee satisfaction by designing engaging and interactive programs for conferences and workshops.
- Collaborated with cross-functional teams to ensure smooth execution of large-scale events, resulting in positive feedback from stakeholders.
- Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
- Ensured safe transportation of items by properly loading and securing them in the moving truck.
- Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
- Maintained excellent customer service, addressing any concerns and providing solutions as needed.
- Assisted clients with furniture disassembly and reassembly, ensuring proper setup at the new location.
- Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
- Communicated with clients to understand their specific needs, tailoring services accordingly for a seamless moving experience.
Education
High School Diploma -
Miami Norland Senior High School
Miami, FL05.2019
No Degree - Bachelors of Business
Louisiana Lafayette University
Lafayette, LA05.2023
No Degree - Bachelors of Business
Cowley County Community College And Area Vocational-Technical School
Arkansas City, KS05.2023
Bachelors of Business Administration - General business
Brewton-Parker College
Mount Vernon, GA04.2024
Skills
- Guest accommodations
- Guest services management
- Guest experiences
- Safety Procedures
- Reservations Management
- Revenue Generation
- Staff Training and Development
- Telephone Etiquette
- Hospitality
- Community Relations
- Employee Scheduling
- Cash Handling
Student-athlete basketball player
- Trained 30 hours per week for 4 years and practiced drills while maintaining a full course load.
- Participate in philanthropy events to help raise money for our organization.
- Meet with prospective student-athletes to answer questions about our men's basketball program.
Timeline
Hotel Manager
Belvedere Inn
06.2023 - 08.2023
Party Organizer
Robinhood Rental
06.2019 - 08.2022
High School Diploma -
Miami Norland Senior High School
No Degree - Bachelors of Business
Louisiana Lafayette University
No Degree - Bachelors of Business
Cowley County Community College And Area Vocational-Technical School
Bachelors of Business Administration - General business
Brewton-Parker College
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