Christopher Stella
Groveland,MA
Summary
Achieved significant improvements in team productivity and operational efficiency at MENTOR South Bay by mastering data entry and fostering strong relationships. Enhanced patient and customer experiences through dedicated support and exceptional service, demonstrating a keen ability to prioritize work and build effective partnerships. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Operations Coordinator
MENTOR South Bay
09.2016 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Mental Health Assistant
Baldpate Hospital
02.2012 - 09.2016
- Maintained detailed records of patient progress, facilitating effective communication among healthcare team members.
- Participated in staff training programs to expand knowledge of best practices in the field of mental health support.
- Improved patient well-being by providing compassionate support and care in one-on-one and group settings.
- Provided crisis intervention services, ensuring timely response and appropriate action during emergency situations.
Head Clerk
Anton's Dry Cleaners
01.2010 - 01.2013
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and growth opportunities.
- Oversaw merchandise displays, creating visually appealing arrangements to encourage sales.
- Ensured a high level of cleanliness and organization throughout the store, maintaining a professional appearance at all times.
Education
Bachelor of Science - Business Administration
Rivier University
Nashua, NH05.2021
High School Diploma -
Pentucket Regional Sr High School
West Newbury, MA06.2011
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
Certification
CPR/First Aid Certified
Timeline
Administrative Operations Coordinator
MENTOR South Bay
09.2016 - Current
Mental Health Assistant
Baldpate Hospital
02.2012 - 09.2016
Head Clerk
Anton's Dry Cleaners
01.2010 - 01.2013
Bachelor of Science - Business Administration
Rivier University
High School Diploma -
Pentucket Regional Sr High School
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