Christopher Sterling
Slidell,LA
Summary
Dynamic Operations Manager with a proven track record at Sterling Construction and Design, excelling in project management and cross-functional collaboration. Successfully drove on-time project completions while enhancing customer relationships and overseeing budget management. Adept at inventory management, ensuring optimal stock levels to minimize costs and maximize efficiency.
Overview
37
37
years of professional experience
Work History
Operations Manager
Sterling Construction and Design
Slidell, Louisiana
06.2012 - Current
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Owner
Custom Tile & Stone, Inc
Slidell, Louisiana
01.2000 - 06.2012
- Managed daily operations of business, including hiring and training staff.
- Maintained relationships with existing clients by providing superior customer service.
- Created marketing campaigns to attract new customers.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Oversaw budgeting and financial management.
Superintendent
Commercial Flooring Inc
Jackson, Mississippi
02.1997 - 12.1999
- Monitored work progress to ensure compliance with building codes, safety regulations and quality standards.
- Conducted regular meetings with contractors, subcontractors, laborers to review progress and address any issues, concerns.
- Managed multiple projects simultaneously using effective resource planning techniques.
- Planned, managed and coordinated construction activities to ensure timely completion of projects.
- Managed projects by coordinating materials, inspections and contractor tasks.
Flooring Installer
Perque's Flooring
Kenner, Louisiana
06.1988 - 01.1997
- Prepared surfaces for installation by cleaning and leveling them.
- Reviewed blueprints and drawings to determine layout of floor planks or tiles accurately.
- Communicated effectively with clients regarding progress updates and potential issues.
- Installed carpet, tile, laminate, and hardwood flooring in residential and commercial settings.
Education
High School Diploma -
Loranger High School
Loranger, LA05-1987
Skills
- Project management
- Inventory management
- Cross-functional collaboration
- Operational strategy
- Budget oversight
- Customer relationship management
Timeline
Operations Manager
Sterling Construction and Design
06.2012 - Current
Owner
Custom Tile & Stone, Inc
01.2000 - 06.2012
Superintendent
Commercial Flooring Inc
02.1997 - 12.1999
Flooring Installer
Perque's Flooring
06.1988 - 01.1997
High School Diploma -
Loranger High School
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