Christopher Stevenson
Shreveport,LA
Summary
My name is Christopher Stevenson , I prefer to go by Chris . Currently I am going to school at southern university to obtain a degree in nursing and soon become a neonatal nurse. Since graduating high school I've been working and trying to balance both but it has been extremely hard. My first job ever was at Canes , I personally didn't enjoy it but I learned a lot from it. Later on I started working at dillards and that's where I gained my sales experience and got to express my love for decorating and then after that i worked at Walgreens for a bit. Right now I'm currently working two jobs at U-Haul and the ups store so I can afford to go back to college. I'm a very hard worker and it seems like it isn't rewarded but that doesn't stop me from coming in on time and doing my job everyday. Now I have warehouse experience so there's nothing I can't do.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Ups Store
Shreveport, LA
12.2023 - Current
- Maintained stock levels in accordance with company policies.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
Customer Service
Uhaul Moving And Storage
Shreveport , LA
09.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
Customer Service Cashier
Walgreens
Shreveport, LA
12.2022 - 08.2023
- Operated cash registers to process payments for goods and services.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Verified that all coupons were valid prior to processing them into the system.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
Sales Associate
Dillards Department Store
Shreveport, LA
12.2021 - 12.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
Crew Member
Canes Chicken Fingers
Shreveport, LA
09.2021 - 12.2021
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
North Caddo High
Shreveport, LA05-2021
Some College (No Degree) - Nursing
Southern University At Shreveport
Shreveport, LASkills
- Stock Counts
- Order Processing
- Outbound Calling
- Inbound And Outbound Calling
- Retail Store Support
- Customer Correspondence
- Sales Experience
- Product Recommendations
- Relationship Selling
- Relationship Building
- Consultative And Relationship Selling
- Business Opportunities Support
- Complaint Resolution
- Teamwork And Collaboration
- System Design
- Form Building
- Written Communication
Accomplishments
- I attended YCP in 2019 and I graduated the program as a four star cadet
Timeline
Warehouse Worker
Ups Store
12.2023 - Current
Customer Service
Uhaul Moving And Storage
09.2023 - Current
Customer Service Cashier
Walgreens
12.2022 - 08.2023
Sales Associate
Dillards Department Store
12.2021 - 12.2022
Crew Member
Canes Chicken Fingers
09.2021 - 12.2021
High School Diploma -
North Caddo High
Some College (No Degree) - Nursing
Southern University At Shreveport
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