Summary
Overview
Work History
Education
Skills
Key Qualifications
References
Hobbies and Interests
Timeline
Hi, I’m

Chris Stewart

Manager
Franklin,TN
Chris Stewart

Summary

Experienced professional manager seeking to fill a senior management role. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
years of professional experience

Work History

Ziosk

Customer Success Mananger
01.2024 - Current

Job overview

  • Managed a portfolio of seven Ziosk clients, ensuring successful adoption and ongoing satisfaction with the platform.
  • Onboarded new customers, conducting comprehensive training sessions and providing ongoing technical support.
  • Proactively identified customer needs and developed customized solutions to maximize their Ziosk experience.
  • Monitored key customer metrics (e.g., churn rate, Net Promoter Score (NPS)) and implemented strategies to improve retention.
  • Collaborated with internal teams (Product, Engineering, Support) to address customer concerns and ensure product improvement.
  • Developed and delivered engaging content (e.g., webinars, user guides) to educate customers on Ziosk features and functionalities.

LOWE'S HOME IMPROVEMENT

Merchandising Store Manager
08.2020 - 02.2021

Job overview

  • Managed a team of ten department supervisors and merchandising planner
  • Oversaw sales and production of time-critical components
  • Tracked and engaged PRO sales accounts through CRM database and increased portfolio by delivering to job sites daily
  • Led a high-performing team by providing clear expectations, ongoing feedback, and recognition for accomplishments.

VELVET TACO
Dallas, TX

District Manager
12.2019 - 03.2020

Job overview

  • Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions
  • Grew customer based and increased restaurant social media accounts by 19% through interactive promotions, engaging postings and contests
  • Created and implemented staff health and safety standards compliance training program, achieving a score of 99% from the Board of Health
  • Successfully redesigned existing inventory system, ordering and food storage practices, resulting in a 6% decrease in food waste and higher net profits.
  • Supervised various locations, enforcing high-quality standards of operation.

CRACKER BARREL

General Manager
10.2008 - 12.2019

Job overview

  • Top Talent general manager developed up to five associate managers, and up to 180 employees during NRO's
  • Cascaded regional food and company promotions, mandates, and rollouts by onboarding and delivering through the company's mission statement and Brand Promise
  • Improved sales and turnover in 2016 earning GM of the year award and my unit became the regional training store and was visited in most company walk throughs.

Education

PURDUE UNIVERSITY GLOBAL

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
06.2024

University Overview

  • Made the dean's list in back to back semesters while maintaining full time employment
  • G.P.A. 3.29
  • Concentrated in Marketing and Economics
  • Pending English Comp 101 transfer credit from community college in Illinois to be eligible for graduation.

Skills

  • Customer Account Management
  • Customer Relationship Building
  • Client Relations
  • Training and mentoring
  • Revenue Growth
  • Proficient in Atlassian suite (Jira, Confluence), NetSuite, Salesforce, Power BI
  • Sales proficiency
  • Schedule Management
  • Report Analysis

Key Qualifications

I have relevant experience in facilities management, quality control, and strategic planning. I have over a decade's experience in management and excel at hiring the right people and building effective teams.

References

  • Morgan Davidson, Customer Success Manager, mdb2789@gmail.com, 469-514-7517
  • Joe Barabas, Vice President, joebarabas@gmail.com, 216-337-9465
  • John Bodily, General Manager, jcbodman@hotmail.com, 801-870-3956
  • Shelby Wolf, Area Director, Scwolf88@gmail.com, 214-310-6222
  • Daniel Agerton, Regional VP, Daniel.agerton@crackerbarrel.com, 229-986-4665
  • Chris Marolda, Sioux Chef, C.r.moralda@gmail.com, 469-261-1214
  • Paul Deering, Supervisory Tax Law, pwdeer@aol.com, 214-773-8662
  • Victor Rios, Area Director, vicrios1@yahoo.com, 817-689-6421

Hobbies and Interests

I currently and have mentored little league baseball in North Dallas and Chicago, I am avid golfer and enjoy fishing. I help mentor/market highschool baseball players techniques on college commitments.

Timeline

Customer Success Mananger

Ziosk
01.2024 - Current

Merchandising Store Manager

LOWE'S HOME IMPROVEMENT
08.2020 - 02.2021

District Manager

VELVET TACO
12.2019 - 03.2020

General Manager

CRACKER BARREL
10.2008 - 12.2019

PURDUE UNIVERSITY GLOBAL

BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

Similar Profiles

CREATE PROFILE
Chris StewartManager