Adept at project management and client relations, I significantly enhanced operational efficiency at Warren Construction Inc. by prioritizing resource allocation and fostering team collaboration. My leadership at CJM Home Improvements led to increased customer satisfaction and repeat business, showcasing my ability to merge technical skills with interpersonal acumen.
Overview
22
22
years of professional experience
Work History
Project Manger
Warren Construction Inc.
Edgewater, MD
05.2011 - 08.2024
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Monitored project performance to identify areas of improvement and make adjustments.
Owner / Lead Carpenter
CJM Home Improvements
4630 Pickeral St. White Plains, Md 20695
04.2002 - 03.2011
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.