Christopher Stites
Broken Arrow,OK
Summary
Reliable, hardworking Logistics Assistant focused on handling all logistics needs efficiently. Knowledgeable about shipping and receiving, inventory counts and import and export regulations. Good interpersonal and communication skills. Forklift Operator offering extensive freight equipment operating skills and comprehensive background in shipping and receiving products. Knowledgeable of multiple types of material handling and loading procedures.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Freight Broker Agent
sooner freight
7337 E 38th Street Tulsa, OK 74145
04.2023 - Current
- Boosted customer satisfaction by efficiently managing freight shipments and resolving issues promptly.
- Developed strong relationships with carriers, ensuring timely deliveries and optimizing shipping costs.
- Negotiated competitive rates with carriers for cost savings and increased profitability for clients.
- Streamlined operations by implementing effective communication channels between shippers, carriers, and internal teams.
- Enhanced operational efficiency with thorough tracking of shipments from pick-up to delivery.
- We also house oil pipeline closures for T.D. Williamson. i would stock, pull, label/prep them for shipping.
Custom agent/dock hand
Land Air Express/BTI corp
11501 E. Pine St. Tulsa, OK 74116
08.2019 - 01.2023
- Expanded customer base through effective networking, cold calling, and relationship-building strategies.
- Received/checked in international freight.
- Acquired relationships with customs brokers to obtain terminal fees, customs releases and pick up driver information.
- Followed up on customers' inquiries to assess satisfaction with provided solutions.
Dock Lead
Forward Air
10568 E. Pine St. Tulsa, OK 74116
06.2013 - 07.2019
- Improved workflow efficiency by delegating tasks and setting priorities for dock workers.
- Enhanced loading and unloading times by implementing strategic scheduling and resource allocation.
- Reduced accidents on the dock by enforcing safety protocols and providing regular safety training for team members.
- Coordinated with warehouse staff to ensure timely receiving, storage, and shipping of products.
- Increased productivity by monitoring team performance and identifying areas for improvement through regular evaluations.
- Streamlined communication between dock workers, management, and clients, ensuring smooth operations during high-volume periods.
- Implemented inventory control measures to maintain accurate records of incoming shipments and outgoing deliveries.
- Mentored new hires by providing comprehensive training on equipment operation, safety procedures, and company policies.
- Monitored workloads and adjusted staffing levels as needed to accommodate fluctuations in business demands, ensuring optimal efficiency at all times.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Secured cargo using chains, load bars, wood blocks, and straps.
- Inspected cargo for proper packaging to meet safety and security regulations.
- Operated computer systems and internal software to track and record cargo movements.
- Worked with team members to move and load cargo properly and safely.
- Used computers to enter data, track shipments and maintain records of products.
Truck Driver/Dispatcher
International craters/seko worldwide
10514 E. Pine St. Tulsa, OK 74116
07.2011 - 06.2013
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
Shipping and Receiving
United ford parts dist. Center
12007 E. 61st St. Broken Arrow, OK 74012
06.2010 - 07.2011
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Handled shipping and receiving functions for branch.
- Performed shipping and receiving functions to properly load products onto correct material movement device.
- Directed shipping and receiving of wide range of products daily.
- Verified accuracy of shipping and receiving documents and maintained records.
- Followed shipping and receiving procedures for goods and materials.
- Verified orders from shipping and receiving documentation to complete accurate transfers.
- Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
Education
High school diploma -
Broken Arrow High School
Broken Arrow, OK05.2004
Skills
- Organizational skills
- Hazmat and International Shipping
- Decision making
- Performance monitoring
- Risk assessment
- Cargo Unloading
- Freight forwarding
- Freight pricing
- Load planning
- Quality control
- Shipping Method Determination
- Cargo Loading
Certification
Forklift Certification through companies i have worked for.
Additional Information
I have experience with computers as well as Excel, Word, and a little bit of spreadsheet. I am also a very fast learner if given the chance to be trained in something new.
Affiliations
- I enjoy spending time with my family.
- watching sports on T.V. or in person.
- listening to music.
- working on my house and cars.
Languages
English
Native or Bilingual
I am looking for my retirement job.
I am hoping to find a job that i can enjoy and retire at. i have not had the best luck of finding that thus far and am hoping to have found it with your company.
References
References available upon request.
Timeline
Freight Broker Agent
sooner freight
04.2023 - Current
Custom agent/dock hand
Land Air Express/BTI corp
08.2019 - 01.2023
Dock Lead
Forward Air
06.2013 - 07.2019
Truck Driver/Dispatcher
International craters/seko worldwide
07.2011 - 06.2013
Shipping and Receiving
United ford parts dist. Center
06.2010 - 07.2011
High school diploma -
Broken Arrow High School