To obtain a position of significant challenge and responsibility, allowing me to create value by utilizing strong technical, analytical, project management and communication skills.
Overview
30
years of professional experience
1
Certification
Work History
Access EForms Copy Products
Dallas, TX
Sr Implementation Consultant
02.2016 - 08.2022
Job overview
Responsible for system security planning, developing, and implementing security policies across multiple platforms; ensures successful implementation and maintenance of the defined standards; ensures compliance of IT Security Policies; provides support in security management and security architect standards and documentations; manages and supports networking and security services in LAN and WAN
Proficient knowledge in the use 2K3, Active Directory Tools both from the MMC and MS, Exchange 5.5, 2K, 2K3 and SMS (System Management Server)
Was involved in Active Directory roll out and Notes to Exchange email migration
Responsible for Domain and Network Trust administration across domains both having several Organizational Units, Users, And Group Policies
Knowledge in connecting to SQL and Oracle Databases from Microsoft OS
Familiar with UNIX based OS and its integration with Windows
Maintain all firmware and BIOS upgrades for Servers, Laptop, Desktop, Printer and other Networking Devices
Maintained Avaya PBX to end user phone as well as VOIP
Responsible for all aspects of systems administration including networks, applications, databases, and telecommunications
This includes implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized system procedures
HIPAA policies and procedures dealing with personal information protection
Support clients with software issues Troubleshoot all aspects of networking issues as well as design and implementation of network Domains, Print servers and VPN
Also performs basic systems security administration functions, including creating customer profiles and accounts, monitors and manages system resources, including CPU usage, disk usage, tape backup systems; performs systems backups and recovery procedures; writes or modifies basic scripts to resolve performance problems; maintains system documentation and logs; performs or assists in troubleshooting and diagnosing production problems; maintain network security authentication including IP telephony security, application security; administer secure links with public key encryption, anti-virus, user authentication; provide monitoring and primary response and intervention for information technology related security incidents and violations; keep current with new security and network monitoring technologies, applicable laws and regulations
Management and supervision of use of security measures to protect data, and conduct of personnel in relation to the protection of data
Responsible for defining security frameworks for existing and new systems.
Organized project implementation resources and leveraged expertise to assist organizational rollout.
Evaluated and defined internal and customer needs, implementing processes to address requirements.
Led custom product training and deployment to meet organizational goals.
Cultivated project timelines, documentation, processes and updates to develop and manage tactical plans.
Coordinated and managed internal projects and assignments to deliver seamless rollout.
Documented specialized data and requirements to address business demands.
Customized, developed and managed individualized deployments to assist utilization.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Analyzed existing systems and databases and recommended enhancements to solve business needs
Collaborated closely with upper management to drive strategy through development and implementation of new processes.
Communicated and explained business requirements to team members to understand and implement functional demands.
Applied knowledge of application components in conjunction with query tools to achieve business objectives.
Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Developed flowcharts and diagrams to describe and lay out logical operational steps.
Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
Offered input for complex documents to support client-ready final versions.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Westbrook Christian School
Rainbow City, Al
Facility Manager
10.2011 - 02.2016
Job overview
Responsible for all aspects of maintenance to maintain school function
Changing lights waxing floor and inside duties during the winter months
Cutting grass, trimming hedges and various landscaping to enhance the school's overall look
Maintain HVAC and troubleshoot electrical systems
We have a budget I have to maintain
I'm responsible for all purchases needed to maintain the maintenance of the school
I install water fountains as they breakdown lights and all aspects of electrical work
Whatever goes wrong it's my job to figure out how to repair it and then fix it.
Trained in diverse pieces of equipment and useful attachments to handle team needs.
Maintained and cleaned equipment after each job and inspected.
Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.
Drove vehicles to and from work sites and maintained clean driving record.
Maximized equipment and personnel protection by identifying and avoiding hazards such as utility lines.
Graded earth and smoothed surfaces as part of projects or finish work.
Maintained fueled and fully operational equipment to jump on project requirements and keep teams on tight schedules.
Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.
Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
Placed tools and job site machinery in locked areas and secured location at end of each shift.
Synchronized resources on job sites by smoothly communicating with and directing team members via handheld mobile devices.
Determined and marked locations of underground pipes and wires to plan optimal digging locations.
Erected structural components, poured concrete and completed other construction-related tasks.
Operated range of heavy equipment on regular basis with advanced skill.
Operated machining equipment safely with team of operators.
Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
Met project demands consistently through careful and consistent operation of heavy equipment.
Moved equipment between job locations using truck and trailer.
Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Used inspection, troubleshooting and repair abilities to quickly clear mechanical issues with heavy equipment.
Kept machinery in proper working order by repairing and replacing malfunctioning parts.
Resolved most mechanical issues independently and worked with supervisors and senior personnel to resolve complicated problems.
Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
Led facility management staff and consultants in producing business plan that focused on facility operations.
Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Supervised team members throughout redesign and renovation process in summer
Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
Skillfully managed facility operations.
Maintained facility grounds, equipment and safety compliance.
Ordered, maintained and distributed supplies and inventory.
Prepared reports and schedules with accuracy.
Developed and oversaw budgets for facilities and worked within cost restraints.
Reviewed and oversaw construction and renovation projects.
Set and enforced departmental budgets, goals and deadlines.
Maintained lost and found and unclaimed property, disposing and donating items unclaimed for long periods.
Assisted with agricultural and landscaping designs and plans.
Evaluated facility operations and personnel for safety and health regulations compliance.
Conducted Monthly inspections of facility grounds, external structure, systems, and equipment.
Stone Construction
Attalla, AL
Sr Equipment Operater
03.2008 - 10.2011
Job overview
Responsible for handling, moving and loading the materials in the terminal areas using heavy equipments
Used heavy machines such as excavators, backhoes, bulldozers, front end loaders and other huge machinery used to lift, roll, haul, load and move collective materials
Responsible for preparing grounds, driveways and parking areas using various landscaping equipments and motorized graders
Responsible for moving construction equipment from one site to another
Watch worksite and equipment to detect or protect it from unsafe conditions
Help in repair work and other related maintenance activities.
Trained in diverse pieces of equipment and useful attachments to handle team needs.
Maintained and cleaned equipment after each job and inspected.
Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.
Drove vehicles to and from work sites and maintained clean driving record.
Maximized equipment and personnel protection by identifying and avoiding hazards such as utility lines.
Graded earth and smoothed surfaces as part of projects or finish work.
Maintained fueled and fully operational equipment to jump on project requirements and keep teams on tight schedules.
Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.
Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
Placed tools and job site machinery in locked areas and secured location at end of each shift.
Synchronized resources on job sites by smoothly communicating with and directing team members via handheld mobile devices.
Determined and marked locations of underground pipes and wires to plan optimal digging locations.
Erected structural components, poured concrete and completed other construction-related tasks.
Operated range of heavy equipment on regular basis with advanced skill.
Operated machining equipment safely with team of operators.
Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
Met project demands consistently through careful and consistent operation of heavy equipment.
Moved equipment between job locations using truck and trailer.
Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
Resolved most mechanical issues independently and worked with supervisors and senior personnel to resolve complicated problems.
Kept machinery in proper working order by repairing and replacing malfunctioning parts.
Used inspection, troubleshooting and repair abilities to quickly clear mechanical issues with heavy equipment.
Micro Excell
, AL
Sr Consultant
11.2006 - 12.2008
Job overview
Responsible for maintenance and upgrades of workstation and server hardware, software and operating systems
Responsible for Domain and Network Trust administration
Responsible for building user end and server computers at the component level with Microsoft Operating systems
Troubleshoot all aspects of networking issues as well as design and implementation of network Domains, Print servers and VPN.
Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
Evaluated clients' needs and created plan of action to provide solutions.
Determined areas for improvement and implemented processes to alleviate problems.
Monitored technology use and program functionality, updating programs and making changes to enhance output.
Contributed to continuous improvement of IT based on learning from ideas, client implementation, and previous experiences.
Presented project scopes to employees and executives, proposing timelines, budgets and specifications for over 1000 projects.
Boosted success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity by 60%.
Managed monetary transactions with perfect accuracy, which elevated customer satisfaction ratings.
Exceeded customer requirements with accurate and deliverable solutions
Streamlined process for entire department by implementing method that cut call hold times by 2 minutes.
Protection One
Lawrence, KS
SR. System Administrator/ Operation Manager
01.2000 - 10.2006
Job overview
Responsible for all aspects of systems administration including networks, applications, databases, and telecommunications
This includes implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized system procedures
Also performs basic systems security administration functions, including creating customer profiles and accounts, monitors and manages system resources, including CPU usage, disk usage, tape backup systems; performs systems backups and recovery procedures; writes or modifies basic scripts to resolve performance problems; maintains system documentation and logs; performs or assists in troubleshooting and diagnosing production problems; maintain network security authentication including IP telephony security, application security; administer secure links with public key encryption, anti-virus, user authentication; provide monitoring and primary response and intervention for information technology related security incidents and violations; keep current with new security and network monitoring technologies, applicable laws and regulations
Management and supervision of use of security measures to protect data, and conduct of personnel in relation to the protection of data
Responsible for defining security frameworks for existing and new systems
Responsible for system security planning, developing, and implementing security policies across multiple platforms; ensures successful implementation and maintenance of the defined standards; ensures compliance of IT Security Policies; provides support in security management and security architect standards and documentations; manages and supports networking and security services in LAN and WAN
Proficient knowledge in the use 2K3, Active Directory Tools both from the MMC and MS, Exchange 5.5, 2K, 2K3 and SMS (System Management Server)
Was involved in Active Directory roll out and Notes to Exchange email migration
Responsible for Domain and Network Trust administration across domains both having several Organizational Units, Users, And Group Policies
Knowledge in connecting to SQL and Oracle Databases from Microsoft OS
Familiar with UNIX based OS and its integration with Windows
Maintain all firmware and BIOS upgrades for Servers, Laptop, Desktop, Printer and other Networking Devices
Maintained Avaya PBX to end user phone as well as VOIP
Evaluated, implemented and maintained the SMS system currently used by Protection One
Planned, configured, tested and implemented the use of Citrix by means of both the Program Neighborhood and Remote Desktop using WYSE Terminals as well as the Recent upgrade to Citrix Meta-frame Presentation Software
Proficient technical knowledge and expertise necessary to solve medium to highly complex problems with minimal Supervision.
Standardized job tasks and trained junior team members on industry best practices and standards.
Resolved issues and escalated problems with knowledgeable support and quality service.
Worked with users to determine areas of technology in need of improved usability.
Maintained flexible schedule and responded to after-hours and weekend emergencies.
Completed reports detailing network and systems performance, costs and downtime issues.
Made recommendations regarding information technology infrastructure overhauls.
Evaluated latest technology innovations and adopted cost-effective, useful solutions.
Planned and implemented upgrades to system hardware and software.
Configured, tested and maintained WAN & LAN network equipment.
Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
Kept software licenses current for computers and mobile devices.
Coached and mentored employees and offered constructive feedback for performance improvement.
Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
Orchestrated integration and communication of software upgrades.
Created patches and solutions to fix bugs in existing applications.
Automated nightly batch using Active Batch scheduler and created nightly jobs for database backups.
Planned and implemented complex internet and intranet applications on multiple platforms.
Determined compatibility with various software by developing modification and integration programs.
Achieved 98% customer satisfaction rate while administering MS systems.
Developed and deployed SSRS reports to report manager.
Developed programs to integrate and update software products and improve system compatibility.
Conducted testing and troubleshooting for various software remotely and onsite for 1500 server sets to maintain operational readiness.
Integrated Information Solutions, Inc
Topeka, KS
SR Consultant / VP Field Operations
06.1997 - 12.1999
Job overview
Consult with clients to evaluate, select, install, and configure hardware and software systems that provide appropriate functionality, including security
Design and develop security infrastructure which allowed the safeguard information against accidental or unauthorized modification, destruction, or disclosure
Design and implement network security for small to large node count
Responsible for the software changes that allowed clients the utmost comfort and customer support by the elimination of unneeded step which in turn, saved labor hour and boosted productivity
Install, configure, and maintain Windows NT, Novell, Windows 2000 Professional Server, Windows 98, AS/400, GroupWise and Exchange email systems, and NT Terminal Server
Proficient in design and implementation of entire networks, consisting of system software, hardware repair, installing application programs that prevent or resolve communication issues
Responsible for the administration and management of entire company from employee s to forecasting and creating budgets to setting up new hire orientation
Plan and develop systems and procedures to improve the operating quality problems to coordinate and implement solutions in a timely manner
Directed staff in the development, analysis, and preparation of reports in accordance with the industry standards and Company policies
Coach and provide career development advice to staff
Establish employee goals and conduct employee performance reviews, scheduling work assignments/rotations, and back-up for absent employees.
US Air Force- Dept. Of Defense
Anchorage/Ft Walton BC, AK/Fl
Crisis Response Team/Aerospace Propulsion
02.1993 - 05.1997
Job overview
Plans, organizes, and directs aerospace propulsion maintenance activities
Interprets and implements directives and publications pertaining to maintenance functions, including environmentally safe maintenance practices
Determines resource requirements, including facilities, equipment, and supplies
Inspects and evaluates maintenance activities
Advises, performs troubleshooting, and determines repair procedures on aircraft engines
Diagnoses and repairs malfunctions using technical publications
Solves maintenance problems by studying drawings, wiring and schematic diagrams, technical instructions, and analyzing operating characteristics of aircraft engines and propellers
Inspects, certifies, and approves completed maintenance actions
Removes, installs, inspects, repairs, and modifies engines, engine modules and components, and propellers and propeller components
Disassembles and assembles engines and propellers adhering to prescribed procedures
Prepares engines and propellers for installation, storage, or transportation
Tests components using bench mockups and test equipment
Installs and removes engines on test stands, and operates, evaluates, and performs test stand functions on engines
Accomplishes operator maintenance on test stands
Inspects and maintains engine ground SE
Operates and performs operator inspections on related SE
Selects, uses, and cares for special tools, hand tools, and test equipment
Uses and disposes of hazardous waste and materials
Analyzes, interprets, and recommends maintenance actions based on unscheduled engine removals and engine monitoring system data
Coordinates with the base engine manager to analyze scheduled engine removals; recommends forecast actions to the weekly or monthly maintenance schedules.
Inspected and repaired jet engines, small gas turbine engines and propellers.
Reviewed drawings and engine blueprints to determine exact locations where issues occurred.
Conducted all planning of aerospace propulsion maintenance functions and activities.
Diagnosed aircraft engines and determined appropriate repairs needed to correct such issues.
Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.
Recorded maintenance actions in aircraft logbooks.
Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions and mechanical flight controls.
Assisted with aircraft and equipment transport and movement.
Documented all inspection and maintenance actions in aircraft forms, IMDS and FERMS.
Completed preventive and reparative maintenance on aircraft electronics and computer systems.
Provided for servicing, maintenance and protection of aircraft while away from home station.
Monitored parts department and placed orders for maintenance supplies on consistent basis.
Maintained, inspected, adjusted and packed aircrew flight equipment.
Coordinated and distributed exposure and contamination control procedures.
Reduced expenditures by repairing systems and minimizing errors in equipment maintenance..
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Community College of Air Force General
Montgomery, AL
Associate Of Applied Science from Science, Technology, And Society
Bryant Career Technical
Topeka
College Certificate Windows 2000 Server, Professional And Active Directory from Information Technology
03.2000
University Overview
Completed professional development in Windows 2000 Track
Microsoft Professional Systems Engineer
Washburn Rural High School
Topeka, KS
High School Diploma
08.1993
Kaw Area Technical School
Topeka, KS
Certificate from Electronics Equipment Installation And Repair
University Overview
TV & VCR Repair
Skills
Project Planning and Implementation
Status Updates
Database Design
Bug Fixes
Workflow Analysis
Failure Analysis
Root Cause Analysis
Technology Implementation
Customer Satisfaction
Systems Analysis
Application Development and Implementation
Installation Coordination
Workflow Software
Strategy Implementation
Software and Hardware Implementation
Project Leadership
System Design and Implementation
Planning and Implementation
Web Applications
Knowledge Base
Data Communications
Mission Critical Applications
Policy Standards and Guidelines
Computer Hardware Knowledge
Client Service
Client Correspondence
PC Installation
Structured Analysis
Cloud Technologies
System Integration Testing
Project Deadlines
Client Needs Assessment
Change Management Process
Client Implementation Support
Solution Implementation
Special Projects
Technical Direction
Team Meetings
Customer Inquiries
Corrective Actions
New Product Information
Security Standards
Staff Management
Accomplishments
MICROSOFT EXPERT
MCSE A+
US AIR FORCE VET
CRISIS RESPONSE
AEROSPACE PROPULSION JOURNEYMAN
EXPERT MARKSMAN
Certification
Microsoft Certified Systems Engineer
A+
Welder (above & below water)
TIG Food Grade
Timeline
Sr Implementation Consultant
Access EForms Copy Products
02.2016 - 08.2022
Facility Manager
Westbrook Christian School
10.2011 - 02.2016
Sr Equipment Operater
Stone Construction
03.2008 - 10.2011
Sr Consultant
Micro Excell
11.2006 - 12.2008
SR. System Administrator/ Operation Manager
Protection One
01.2000 - 10.2006
SR Consultant / VP Field Operations
Integrated Information Solutions, Inc
06.1997 - 12.1999
Crisis Response Team/Aerospace Propulsion
US Air Force- Dept. Of Defense
02.1993 - 05.1997
Community College of Air Force General
Associate Of Applied Science from Science, Technology, And Society
Bryant Career Technical
College Certificate Windows 2000 Server, Professional And Active Directory from Information Technology
Washburn Rural High School
High School Diploma
Kaw Area Technical School
Certificate from Electronics Equipment Installation And Repair