Dynamic stage technician with proven expertise in Information Technology. Recognized as a Steward for fostering teamwork and collaboration, while streamlining communication during live events. Proficient in rigging, lighting, audio, video, backline and carpentry,
Overview
8
8
Production
16
16
Information Technology
Work History
Stage Technician
Rock Force
09.2024 - Current
Improved stage production quality by efficiently setting up, testing, and maintaining audio and visual equipment.
Provided exceptional service to clients as a knowledgeable resource regarding lighting design options while adhering to budgetary limitations.
Streamlined communication between technical crew members during live events for seamless transitions between scenes.
Promoted an inclusive and welcoming environment for all cast and crew members, fostering camaraderie and teamwork among diverse groups.
Maximized efficiency of set construction processes by using industry-standard carpentry techniques tailored to theatrical settings.
Reduced setup time for performances by effectively coordinating with stage managers and directors on layout plans.
Maintained order backstage during events by overseeing prop placement and ensuring smooth scene transitions.
Mentored junior technicians in the proper use of tools and techniques, fostering a collaborative work environment.
Contributed to efficient load-ins and load-outs through careful organization of equipment transport and storage practices.
Troubleshot technical issues promptly during live shows, minimizing disruption to audience enjoyment.
Supported live events with well-controlled lights, sound and video streaming.
Diagnosed and resolved problems with AV equipment and media management systems.
Researched and presented various AV options to presenters and site managers
Steward
Rhino Staging & Events Production
08.2024 - Current
Facilitated event setup and dismantling, guaranteeing punctual preparation for diverse occasions.
Managed challenging situations with professionalism.
Addressed tour needs to enhance overall experience.
Stepped into additional roles during busy times to boost coverage of important stations.
Demonstrated strong multitasking abilities by managing multiple projects simultaneously
Cross-trained existing employees to maximize team agility and performance.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Collaborated with event planners, production managers, and other stakeholders to ensure seamless integration of rigging systems into overall event designs.
Developed lasting relationships with clients, vendors, and industry professionals through excellent interpersonal communication skills and a customer-focused approach.
Exhibited strong leadership skills, effectively managing teams of up to 47 crew members during large-scale productions.
Improved safety standards by conducting thorough venue inspections and identifying potential hazards.
Managed highly capable field teams, leading technicians throughout installation process for large theater projects.
Handled calibration of audio and visual equipment for customers and set up devices for optimal performance.
Down Rigger
Rhino Staging & Events Production
07.2024 - Current
Consistently received positive feedback from clients for professionalism, attention to detail, and exceptional problem-solving abilities under pressure.
Ensured timely project completion by efficiently managing multiple tasks, such as load calculations and equipment setup.
Optimized workspace organization, implementing inventory management systems to track tools and equipment effectively.
Successfully rigged complex events, including concerts, theater productions, and corporate events, showcasing versatility in various entertainment settings.
Collaborated closely with engineering teams to design custom rigging solutions for unique project requirements.
Participated in ongoing training sessions to maintain up-to-date knowledge of industry best practices and safety standards.
Ensured safety of lifting operations by meticulously planning and executing rigging setups.
Prepared and erected steel, torque and bolt-up connections.
Assisted crane operators in making critical decisions regarding lift strategies while maintaining open lines of communication throughout the process.
Secured safety equipment and always used gear according to requirements.
Maintained rigging equipment to highest standards, ensuring operational readiness.
Rigged cables and pipes in configurations to support loads and maintain crew safety.
Rigged for heavy lifts according to blueprint requirements.
Maintained rig engines and motors.
Built bridals, baskets as any dead hangs
Sent up steel using rope and a bowline knot
Landed points and motors
Stagehand
Rhino Staging & Events Production
07.2023 - Current
Upheld professional standards of conduct and performance etiquette, contributing to a positive work environment among team members.
Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
Coordinated with performers on proper use of stage equipment, enhancing their performance capabilities.
Facilitated smooth running of shows, coordinating closely with directors and performers on staging requirements.
Technical Lead
Cognizant Technologies Solutions
10.2020 - 05.2024
Contributed to projects at Toyota North America, Toyota Motors and Manufacturing Texas, and Facebook.
Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
Provided educational expertise and mentoring to junior team members.
Improved systems with addition of new features and infrastructure.
Evaluated and recommended new tools and technologies that resulted in increased development efficiency and up-to-date technical skillsets within the team.
Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
Increased application stability by regularly monitoring performance metrics, addressing bottlenecks proactively to minimize downtime occurrences.
Conducted rigorous code reviews to maintain high standards of quality, reducing bugs in production by substantial margin.
Coordinated cross-functional teams to ensure seamless integration of new features, resulting in more robust product offering.
Oversaw migration of legacy systems to modern platforms, enhancing system scalability and performance.
Facilitated knowledge sharing sessions, strengthening team expertise and fostering collaborative work environment.
Tested functional compliance of company products.
Conducted data modeling, performance and integration testing.
Monitored network capacity and performance to diagnose and resolve complex network problems.
Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Managed, tracked, and coordinated problem resolution and escalation processes.
Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.
Streamlined network management with automated monitoring tools.
Created VPN infrastructure and allowed for secure remote connections.
Troubleshot complex multi-vendor network service provider issues.
Designed and deployed scalable network infrastructure for increased efficiency and reliability.
Provided complete end-to-end engineering and installation of route-based IP network solutions.
Enhanced security by implementing firewalls, VPNs, and access control systems.
Integrated fixed wireless connectivity into facilities requiring high-speed networks.
Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
Developed comprehensive documentation for network design, configuration standards, and operational procedures.
Analyzed, troubleshot and enhanced network performance to drive efficiency.
Installed, supported and maintained company hardware and software infrastructure according to best practices.
Assisted with implementation and support of network monitoring tools.
Collaborated with engineering to report issues, manage project deliverables and provide status reports.
Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Analyzed issues to identify troubleshooting methods needed for quick remediation.
Configured hardware, devices, and software to set up work stations for employees.
Installed, modified, and repaired software and hardware to resolve technical issues.
Explained technical information in clear terms to promote better understanding for non-technical users.
Documented support interactions for future reference.
Provided on-call support for critical issues related to Software.
Assisted with the implementation of new technology solutions, contributing to successful organizational growth.
Managed sensitive user data securely, adhering to company policies and industry best practices for cybersecurity.
Served as a knowledgeable resource for colleagues seeking advice on complex technical problems or projects.
Collaborated with cross-functional teams for seamless integration of IT services throughout the company.
Maintained accurate documentation of help desk tickets, ensuring proper tracking and resolution of issues.
Used ticketing systems to manage and process support actions and requests.
Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
Maintained servers and systems to keep networks fully operational during peak periods.
Education
Associate of Science - Network And System Administration
Silicon Valley College
San Jose, CA
12.2000
Skills
Health and safety
Adaptability under pressure
Costume maintenance
Theatrical makeup
Stage management
Special effects
Lighting design
Scenic painting
Audiovisual equipment
Stage communication
Set construction
Rigging expertise
Load-out coordination
Load-in coordination
Automation systems
Pyrotechnics handling
Technical direction
Audio mixing
Microphone setup
Stage carpentry
Cable management
Teamwork and collaboration
Excellent communication
Set building
Self motivation
Time management abilities
Decision-making
Team collaboration
Effective communication
Problem-solving aptitude
Reliability
Adaptability
Professionalism
Team building
Relationship building
Analytical thinking
Task prioritization
Lighting systems
Sound design
Digital file management
Equipment operation
Equipment maintenance
Project management
Timeline
Stage Technician
Rock Force
09.2024 - Current
Steward
Rhino Staging & Events Production
08.2024 - Current
Down Rigger
Rhino Staging & Events Production
07.2024 - Current
Stagehand
Rhino Staging & Events Production
07.2023 - Current
Technical Lead
Cognizant Technologies Solutions
10.2020 - 05.2024
Associate of Science - Network And System Administration
Section Supervisor of Reenlistment and Extensions at Little Rock Air Force BaseSection Supervisor of Reenlistment and Extensions at Little Rock Air Force Base