Christopher Stricklin
North Little Rock,AR
Summary
Highly motivated & determined Sales Development professional with expertise in outbound prospecting, account management, and customer engagement. Demonstrated success in identifying decision-makers and qualifying opportunities through research-driven outreach. Proficient in CRM and digital tools for tracking engagement and optimizing sales processes. Recognized for strong communication skills and persistence in generating new business and driving revenue growth. Proven ability to lead cross-functional initiatives and influence without authority.
Overview
6
6
years of professional experience
Work History
Jobsite Solutions Administrator/Condition Monitoring
Riggs CAT
Little Rock, AR
12.2024 - Current
- Manage strategic client relationships across the Northeast Arkansas region, overseeing maintenance planning and lifecycle management for 3,000+ machines.
- Analyze jobsite utilization, performance, and condition-monitoring data to identify operational risks, cost-saving opportunities, and efficiency improvements for partners.
- Deliver clear, actionable insights to supplier and internal teams through weekly business reviews, highlighting successes, equipment performance issues, and operational priorities.
- Serve as a liaison between field operations, product specialists, and management to streamline communication and implement data-driven business plans.
- Support project teams by organizing documentation, coordinating scheduling, and ensuring compliance across multi-stakeholder engagements.
Baseball Instructor
Rawlings Arkansas Prospects
Sherwood, AR
07.2019 - Current
- Communicate regularly with parents, athletes, and stakeholders to set expectations, deliver feedback, and drive performance improvements – mirroring professional communication demands of multi-threading accounts.
- Demonstrate leadership, relationship building, and ability to manage multiple personalities and objectives.
Inside Sales Representative
Riggs CAT
Little Rock, AR
02.2022 - 12.2024
- Executed strategic outbound and inbound engagement with clients, generating leads and driving interest in parts, services, and Customer Value Agreements.
- Conducted personalized outreach via phone, email, and follow-ups to convert prospects into revenue-producing accounts.
- Leveraged CRM and internal systems to track interactions, monitor performance metrics, and identify growth opportunities.
- Delivered top-tier customer engagement, ensuring smaller accounts received the same high-quality service as enterprise-level clients.
- Maintained consistent top-tier performance: Top 5 out of 109 ISR’s globally among CAT dealers, $1.5M in sales (2023) and $3.5M in sales (2024).
Customer Service Representative (Parts Operations)
Riggs CAT
Little Rock, AR
10.2020 - 02.2022
- Supported daily inbound customer interactions while maintaining accurate records of inventory flow and order fulfillment.
- Ensured high customer satisfaction and developed strong communication habits foundational to outbound SDR success.
Field Service Representative
Today’s Power Inc.
Little Rock, AR
07.2019 - 03.2020
- Conducted customer outreach and consultations, educating prospects on solar energy system offerings and guiding them through the sales and installation process.
- Coordinated with technicians and operations teams to ensure seamless installation and customer satisfaction.
Education
Bachelor of Science - Kinesiology
Central Baptist College
Conway, AR12.2018
Skills
- Outbound prospecting and lead qualification
- Cold calling and emailing
- Opportunity generation and pipeline management
- Account enrichment and multi-channel outreach
- CRM platforms and tools
- LinkedIn Sales Navigator expertise
- Research tool proficiency
Additional Information
Strong relationship builder; experienced in B2B client engagement, Passion for data-driven decision making and operational insights
References
- Cory Rogers, Riggs CAT, 501-413-9353
- Monterio May, Walmart – Corporate, 334-372-5283
- Santez Richardson, Ben E. Keith, (501) 487-0885
Timeline
Jobsite Solutions Administrator/Condition Monitoring
Riggs CAT
12.2024 - Current
Inside Sales Representative
Riggs CAT
02.2022 - 12.2024
Customer Service Representative (Parts Operations)
Riggs CAT
10.2020 - 02.2022
Baseball Instructor
Rawlings Arkansas Prospects
07.2019 - Current
Field Service Representative
Today’s Power Inc.
07.2019 - 03.2020
Bachelor of Science - Kinesiology
Central Baptist College