Christopher S. Tyson Jr.
Middle Island,NY
Summary
Versatile professional with extensive experience in customer service and staff training. Proven ability to enhance safety compliance and foster team engagement. Skilled in developing tailored instructional programs that improve participant experiences in recreational settings.
Overview
5
5
years of professional experience
Work History
Deck supervisor, Lifeguard, Swim instructor
Goldfish
Centereach/Colonie, NY
2025.05 - Current
- Supervised daily operations to ensure compliance with safety protocols.
- Managed team schedules and coordinated shift assignments for optimal coverage.
- Trained new staff on service standards and operational procedures.
- Collaborated with management to create training materials that supported staff development.
- Resolved customer inquiries and complaints promptly to maintain satisfaction.
- Implemented workflow processes that accelerated service delivery.
- Monitored inventory levels and ordered supplies to ensure seamless operations.
Swim instructor, Lifeguard, Party Host
Saf-T-Swim
Melville, NY
2023.12 - 2024.08
- Developed customized lesson plans addressing unique student needs.
- Monitored student progress and provided targeted feedback to enhance skill development.
- Taught essential survival skills including floating and treading water.
- Ensured adherence to safety protocols during all swim sessions.
- Maintained clean, safe swimming environment, ensuring participant safety and comfort.
- Encouraged swimmers through drills while offering constructive performance feedback.
- Collaborated with team members to refine instructional methods.
- Hosted community events, increasing engagement and support for swimming programs.
Store front employee
Carvel Ice cream
Middle Island, NY
2023.05 - 2023.12
- Delivered exceptional customer service to elevate guest experiences at ice cream shop.
- Operated cash register, ensuring accuracy in transactions that contributed to customer satisfaction.
- Prepared and served ice cream products adhering to company recipes and quality standards.
- Maintained cleanliness of storefront, creating a welcoming environment for customers.
- Managed inventory levels and restocked supplies throughout shifts to maintain product availability.
- Educated customers about menu items, promoting new flavors and seasonal offerings to enhance their experience.
- Supported unloading shipments and stocking shelves to maintain product availability.
- Processed customer payments via cash, check, or credit card efficiently.
Bus boy
Drifter Kitchen and Bar
Middle Island, NY
2021.06 - 2021.08
- Cleared tables promptly, ensuring a clean dining environment for guests.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Cleaned and sanitized tables, chairs, and booths after each customer's departure.
- Maintained cleanliness of floors and dining areas throughout shifts.
- Assisted servers by delivering food and drinks efficiently.
- Assisted team members during busy periods, streamlining service and improving guest experience.
- Stocked supplies, including utensils and napkins, for seamless service.
Education
Bachelor of Arts - Music
Suny Albany
Albany, NY2026-05
Associate of Arts - Music
Suffolk Community College
Selden, NY2025-07
High school or equivalent -
Longwood Highschool
Middle Island, NYSkills
- Aquatic program management
- Water safety management
- Safety instruction techniques
- Safety compliance standards
- Equipment maintenance tracking
- Workflow optimization
- Training development
- Team building and collaboration
- Customer service excellence
Community Service
- Full Gospel Christian Center, Port Jefferson, NY, Musician, 01/01/17, 12/31/22, Played as a Percussionist and a singer, Volunteered at many church events
- Longwood high school, Middle Island, NY, Musician, 01/01/24, 12/31/24, Performed in a show for community members
- Suffolk County community College, Participated in Jazz and Orchestra band
- Walls Temple AME Zion Church, Played for an Easter Sunday Service
- Suny Albany, Played in UA jazz band, Played for La Liga club and Japanese student association
Timeline
Deck supervisor, Lifeguard, Swim instructor
Goldfish
2025.05 - Current
Swim instructor, Lifeguard, Party Host
Saf-T-Swim
2023.12 - 2024.08
Store front employee
Carvel Ice cream
2023.05 - 2023.12
Bus boy
Drifter Kitchen and Bar
2021.06 - 2021.08
Bachelor of Arts - Music
Suny Albany
Associate of Arts - Music
Suffolk Community College
High school or equivalent -
Longwood Highschool