Christopher Sullivan
Summary
Results-oriented Senior Account Executive with experience strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges.
Overview
25
25
years of professional experience
Work History
Senior Account Executive
Advanced Voice And Data
04.2017 - Current
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Prepared documentation, finalized sales and maintained records.
- Maintained contact information database by keeping account details updated, clear and relevant.
- Set and monitored sales targets and identified potential customers.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Brought in over $1 Million dollars in revenue while managing multiple high-profile accounts.
- Sourced vendors, built relationships, and negotiated prices.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Purchased new products and oversaw inventory stocking and availability.
- Sourced vendors, built relationships, and negotiated prices.
Senior Account Executive
Nexxtworks
10.1998 - 04.2017
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Developed strategies using market research with support from cross-functional teams.
- Maintained contact information database by keeping account details updated, clear and relevant.
- Set and monitored sales targets and identified potential customers.
- Analyzed key competitors to respond to competitive threats.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Trained and coached sales team members and assistants.
- Managed and mentored team of account executives.
- Cold called prospects to explain partnership benefits, representing company values.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Prepared documentation, finalized sales and maintained records.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Purchased new products and oversaw inventory stocking and availability.
- Sourced vendors, built relationships, and negotiated prices.
- Coordinated paperwork, updated spreadsheets, and maintained permanent records.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Negotiated pricing and terms with vendors to secure best value for company.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
Associate of Applied Science - Electronics Technology
ITT Technical Institute
Tampa, FL11.1993
Skills
- Pipeline Management
- Verbal and Written Communication
- Sales Quota Achievement
- Sales Expertise
- Account Servicing
- Database Management
- Business Development and Planning
- Cold Calling
- Revenue Generation
- Customer Relationship Management
- Deal Negotiations
- Sales Reporting
- Product and Service Sales
- SIP Trunking
- Sales Coaching
- B2B Sales
- Presentations and Demonstrations
- Communications Industry Knowledge
- Solution Selling
- Prospecting Skills
- Forecast Preparation
- Pitch Presentations
- Quote Generation
- Relationship Management
- Order Management
- Department Management
- Quarterly Forecasting
- Vendor Sourcing
- Account Management
- Contract Negotiation
- Pricing Structures
- Project Management
- Supplier Relations
- Purchasing Management
- Procurement Proposals
- Supplier Performance Management
- Professional Communication Skills
- Strategic Negotiations
- Profit and Loss Understanding
- Cisco Routers and Switches
- Request for Proposal
- Purchase Order Monitoring
- Effective Working Relationships
- Strategic Sourcing Planning
- Purchase Order Reconciliation
- Vendor Negotiations
- Bid Process Management
- Manage Contracts
- Oversee Vendors
- Procurement Expertise
Timeline
Senior Account Executive
Advanced Voice And Data
04.2017 - Current
Senior Account Executive
Nexxtworks
10.1998 - 04.2017
Associate of Applied Science - Electronics Technology
ITT Technical Institute
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