CHRISTOPHER SYKES

• Managed event logistics and operations.
• Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
• Performed event coordination for larger parties and gatherings.
• Hired, trained and supervised volunteers and support staff required for events.
• Managed administrative logistics of events planning, event booking, and event promotions.

• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
• Regulated vehicle and pedestrian traffic onto building grounds.
• Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.

• unlocked guest safe in room when locked out.

• Checked packages and merchandise for damage and notified vendors.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Collaborated with various departments to manage timely delivery of orders and avoid delays.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Conducted regular inspections and audits to check quality and verify inventory levels.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Confirmed accuracy, quality and quantity of materials received and listed on BOL.

• Manage several properties totaling $51,000,000 facilities with 220 efficiency apartments, libraries, meeting rooms, community rooms, courtyards, three levels of subterranean parking, and various patio areas
• Supervise Assistant Managers and janitors, schedule work assignments and train all assigned staff
• Collect rents/fees and issue receipts for such and process payments in Yardi
• Maintain resident files, submit/follow-through with Work Orders in Yardi, manage the pest control, and order supplies
• Perform Assistant Manager’s duties in his/her absence
• Work in conjunction with the Supportive Services Team to address residence with special needs such as mental illnesses, substance addictions, HIV/AIDS, and etc
• Interview and run unlawful detainer searches on prospective residents
• Submit all requests reports to Management, listen, and respond to resident requests/suggestions and solve their complaints
• Perform 100% inspections monthly and preform pack-outs
• Inspect the cleaning of the common areas, manage the unit turnover process, convene monthly meeting, refer residents to Supportive Services, and serves as petty cash custodian
• Maintain log books, service violations/legal notices, coordinate move-outs including inspections and the security deposit accounting
• Maintain regular office hours
• Maintain a building systems manual and perform assigned tasks or other duties as necessary.

• Offered technical support via phone to clients, resolving issues regarding software and wireless components
• Consistently ranked in the top 3 service technicians, assisting an average of 40 clients/shift
• Ensured a high level of service through knowledgeable presentation, effective suggestions, and caring for the individual needs of the customer.