Summary
Overview
Work History
Skills
Timeline
Generic

Christopher Terranova

Cape Coral,FL

Summary

Proven and reliable leader that has significantly enhanced project accuracy and client satisfaction at BKE Restoration Services. With a track record of managing over a million dollars in contracts and instilling critical thinking and leadership across teams; reflecting a commitment to excellence and adaptability in fast-paced environments.

Overview

35
35
years of professional experience

Work History

Estimator-Salesman

BKE Restoration Services
08.2021 - 06.2024
  • Increased project accuracy by diligently reviewing plans, county codes, and specifications for construction projects.
  • Enhanced client satisfaction by providing detailed cost breakdowns and accurate estimates for various project scopes.
  • Built strong customer rapport through sales process till completion; discarding any confusion or complications.
  • Completes permit procedures including sight drawing to scale with perimeter and set backs.
  • Souly responsible for signing well over a million dollars in contracts over the past year.

Property Intake Manager

Ralph's Transfer
06.2017 - 03.2021
  • Conducted regular internal audits to ensure 32 delivery teams adherence to established policies and procedures withing the intake department.
  • Improved communication between departments by developing and implementing a centralized intake management system.
  • Enhanced team work satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Handled, reordered, and kept files of damaged products.
  • Souly responsible for holding areas and delivery of alliances for all major brands including: GE, Home Depot, Samsung appliances, new construction, and home deliveries.


Delivery Specialist and Instructor

Ralph's Transfer
02.1999 - 06.2017
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
  • Regularly installed over 144 appliances in a day in up to 22 story buildings
  • Instructed delivery agents on how to properly and safely handle, move and install monogram refrigerators: 6 foot tall, 4 foot wide, and 1,200 pounds.
  • Obtained certification in 'Installation of Natural Gas Appliances'

Structural Superintendent

Naples Concrete & Masonry
05.1989 - 02.1999
  • Started as Mason Tender where quickly and continuously was raised within 2 weeks to Labor Forman- 6 months to Form Carpenter- 2 months to Layout Man- withing a year moved to building stairs- and then to superintendent
  • Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
  • Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
  • In charge of the scheduling of subcontractors; as well as the construction workers which included Form Carpenters, Iron Workers, Finishers, and Masons.
  • Completed estimation and ordering of materials for up to 42 workers on sight.

Skills

  • Cost Estimator
  • Time Management
  • Critical Thinking
  • Adaptability
  • Attention to Detail
  • Organizational Skills
  • Leadership Skills

Timeline

Estimator-Salesman

BKE Restoration Services
08.2021 - 06.2024

Property Intake Manager

Ralph's Transfer
06.2017 - 03.2021

Delivery Specialist and Instructor

Ralph's Transfer
02.1999 - 06.2017

Structural Superintendent

Naples Concrete & Masonry
05.1989 - 02.1999

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Christopher Terranova