Christopher Thomas
Owings Mills,MD
Summary
Driven Assistant Project Manager with a proven track record at M And B Contract Specialties, excelling in project scheduling and client relations. Demonstrated success in enhancing project delivery and client satisfaction through effective communication and team collaboration. Skilled in navigating high-pressure environments to achieve results and build lasting relationships. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Assistant Project Manager
M And B Contract Specialties
02.2023 - 01.2024
- Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
- Developed and maintained project documentation for reliable records.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Supported timely project delivery by proactively identifying risks and developing mitigation plans.
- Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
- Managed client relationships effectively to ensure quality workmanship within deadlines and budgets.
- Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
08.2015 - 06.2021
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
- Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
- Improved patient satisfaction scores by delivering exceptional customer service in a fast-paced, high-volume pharmacy setting.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Reviewed and verified customer information and insurance provider information.
Education
High School Diploma -
Jenkintown High School
Jenkintown, PA06.2014
Skills
- Project monitoring
- Project Planning
- Project Scheduling
- Purchasing and procurement
- Client Relations
- Client Relationships
- Meeting Coordination
- Schedule Management
Languages
Polish
Professional Working
Spanish
Limited Working
French
Limited Working
Timeline
Assistant Project Manager
M And B Contract Specialties
02.2023 - 01.2024
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
08.2015 - 06.2021
High School Diploma -
Jenkintown High School
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