Christopher Thomas
Bolingbrook ,IL
Summary
Enthusiastic and dependable individual with a proven track record of excelling in challenging and competitive environments. Detail-oriented professional with exceptional project management skills, capable of effectively handling multiple tasks in fast-paced settings. Recognized for proactive approach to identifying and addressing issues, always focused on optimizing processes and supporting team objectives. Conscientious advocate for the social and economic well-being of individuals and families, with extensive experience providing guidance, support, and assistance. Possesses strong communication and management skills, committed to inspiring community service.
Overview
15
15
years of professional experience
Work History
Case Manger Supervisor
Kane County State's Attorney's Office
02.2022 - 09.2024
- Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
- Delivered presentations at National Conferences and also to our Social Service Partners.
- Played a key role in the development and implementation of organizational policies and procedures related to case management, ensuring alignment with best practice standards.
- Managed budgetary responsibilities for the case management department, ensuring optimal allocation of resources based on client needs and program goals.
- Collaborated with interdisciplinary teams to develop holistic care plans addressing all aspects of clients'' lives.
Recovery Support Specialist
Recovery Centers of America
08.2020 - 02.2022
- Help people regain control of their lives through recovery from addiction, mental health issues, or drug abuse
- Provide assistant with individuals and families identify life goals and make progress toward those goals
- Also handling a variety of other responsibilities, such as conducting assessments, facilitating group counseling sessions, helping others develop life skills, and performing crisis interventions
- Facilitated Recovery groups in inpatient setting.
Shift Supervisor on Adult Psychiatric Inpatient Unit
The Pavilion Behavioral Health System
01.2019 - 06.2020
- Provides supervision and guidance to staff who are assigned to that shift
- Oversees the specific activities and groups that are scheduled to take place
- Trained new employees and delegated daily tasks and responsibilities.
- Responsible for the safety and support required by youth and staff
- Facilitated Recovery Groups
- Ensure that residents are following their behavioral treatment plan
- Provide counsel and maintain the safety of our residents
- Working with multiple systems of care and facilitating delivery of services
Residential Shift Lead
The Pavilion Behavioral Health System
07.2015 - 01.2019
- Assist in implementing goals and maintain a meaningful management information system
- Participate in program activities as required
- Participate in milieu, group, and family therapy sessions as requested
- Assist clinical staff in developing and implementing treatment plans as needed
- Conduct intakes and discharges as appropriate
- Participate in court hearings as appropriate
- Maintain the facility in a safe, orderly, clean and lawful manner and ensure that the unit is in compliance with all applicable laws, regulations and contract requirements
- Assure completion and submission of all appropriate paperwork during shift in an accurate and timely manner
- Coordinate and monitor team meetings and shift-change reports
- Schedule staffing coverage for shift
Mail Processing Clerk
United States Postal Service
01.2012 - 01.2015
- Automations - Use machines to sort and prepare mail for distribution
- Hand sort letters as necessary
- Prepare mail to be loaded onto carrier trucks
- Load postal trucks and ensure parcels are packed in delivery route order
- Load and operate mail processing, sorting, and canceling machinery
Produce Manager
Schnucks
01.2010 - 01.2012
- Manage department activities related to stocking, pricing and rotation of merchandise
- Assist in ordering, receiving, display and sale of all products in accordance to company quality and merchandising standards
Education
Some college - general education
College of Dupage
Glen Ellyn, ILSome College (No Degree) - Political Science
Virginia State University
Petersburg, VASkills
Dynamic leadership
10 years of experience in Mental Health/Substance Abuse Field
Public Speaking
Client Advocacy
Program Planning
Stakeholder Collaboration
Organization and Multitasking
Direct Patient Care
Case Documentation
Relationship Building
Patient support
Community Resources
Case Needs Assessment
Conflict Resolution
Patient Management
Staff Management
Documentation And Reporting
Crisis Intervention
Utilization review
Treatment Planning
Community Outreach
Program Development
Staff education and training
Interdisciplinary Collaboration
Teamwork and Collaboration
Time Management
Excellent Communication
Accomplishments
- Speaker at Academy of Criminal Justice Science National Conference 2024
- Vice President of the Black Student Union, College of Dupage 2005-2007
- Certificate of Service Learning Program, College of Dupage, 2005
- Certificate of Achievement, Alpha Phi Alpha, Inc. Beautillion XXII, 2004
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Case Manger Supervisor
Kane County State's Attorney's Office
02.2022 - 09.2024
Recovery Support Specialist
Recovery Centers of America
08.2020 - 02.2022
Shift Supervisor on Adult Psychiatric Inpatient Unit
The Pavilion Behavioral Health System
01.2019 - 06.2020
Residential Shift Lead
The Pavilion Behavioral Health System
07.2015 - 01.2019
Mail Processing Clerk
United States Postal Service
01.2012 - 01.2015
Produce Manager
Schnucks
01.2010 - 01.2012
Some college - general education
College of Dupage
Some College (No Degree) - Political Science
Virginia State University
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