Christopher Thomas
Austin
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
7
7
years of professional experience
Work History
Restaurant Team Member
Chipotle
Austin, TX
03.2019 - 09.2019
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure efficient kitchen operations during peak hours.
- Maintained cleanliness and organization of workstations, adhering to safety and sanitation standards.
- Assisted in food preparation tasks, following recipes and portion guidelines accurately.
Team Service
Main Event
Austin, TX
09.2019 - 03.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Lube Technician
Toyota of Cedar Park
Austin, TX
01.2020 - 06.2021
- Performed routine oil changes and fluid checks for various vehicles.
- Maintained cleanliness and organization of work area and tools.
- Assisted in training new technicians on proper service procedures.
- Conducted thorough inspections to identify potential vehicle issues.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Inside Sales Representative
Inland Truck Parts & Service
Austin, TX
06.2021 - 12.2024
- Developed and maintained strong customer relationships to drive repeat business and loyalty.
- Conducted thorough needs assessments to identify client requirements and recommend tailored solutions.
- Utilized CRM systems to track sales activities, manage leads, and ensure timely follow-ups.
- Collaborated with cross-functional teams to enhance product offerings and streamline service delivery.
- Trained new team members on sales processes and best practices to improve overall performance.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Cadet
Austin Police Department
Austin, TX
01.2025 - 04.2025
- Criminal law fundamentals
- Report writing and documentation
- Patrol procedures
- Traffic enforcement and citation writing
- Radio communication (10-codes / dispatch protocols)
- Incident response and scene management
- Evidence handling and chain of custody
- Field interviews and witness statements
L3 - Training Specialist
Transdev
Austin, TX
05.2025 - Current
- Designed and implemented training programs to enhance employee skills and knowledge retention.
- Collaborated with department leaders to identify training needs and develop tailored solutions.
- Evaluated training effectiveness through assessments, feedback, and performance metrics.
- Mentored junior trainers, fostering a collaborative learning environment within the team.
- Utilized learning management systems to streamline course delivery and tracking progress.
- Developed instructional materials that aligned with organizational goals and industry standards.
- Assessed additional needs based on training progress and collaborated with management to meet requirements.
Education
High School Diploma -
McNeil High School
Austin, TX06-2021
Skills
- Learning management systems
- E-learning platforms
- Training program development
- Training program design
- Job training
- Coaching and mentoring
- Attention to detail
- Customer service
- Dependable and responsible
- Problem-solving
- Safety checks
Timeline
L3 - Training Specialist
Transdev
05.2025 - Current
Cadet
Austin Police Department
01.2025 - 04.2025
Inside Sales Representative
Inland Truck Parts & Service
06.2021 - 12.2024
Lube Technician
Toyota of Cedar Park
01.2020 - 06.2021
Team Service
Main Event
09.2019 - 03.2020
Restaurant Team Member
Chipotle
03.2019 - 09.2019
High School Diploma -
McNeil High School