Chris Thomas
Fairfield,United States
Summary
Flexible and adaptable employee with front office management experience, spanning 5 years of excellence and efficiency. Recognized Team builder and leader adept at scheduling, communications, operations, and task delegation. Willing to learn and take on any task that needs to be completed, regardless of area of work.
Overview
8
8
years of professional experience
Work History
Animal Care Specialist 1
Six Flags Discovery Kingdom
Vallejo, California
04.2026 - Current
- Educated customers regarding proper animal care techniques and requirements.
- Provided daily care for diverse animal species in themed habitats.
- Educated guests about wildlife conservation and animal care practices.
- Conducted guest-orientated presentations and talks regarding bottlenose dolphins and related animals.
- Led guest programs involving guest interaction, photos, and feeding of animals.
Animal Care Specialist Intern
Six Flags Discovery Kingdom
Vallejo, California
04.2024 - 04.2026
- Assisted in providing medical care to animals, including administering medications and vaccinations.
- Prepared and provided food and water for all animals, ensuring that they had adequate nutrition.
- Recorded detailed information about each animal's diet, activities, and medical history in an organized database.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Assisted in training dolphins commands such as follow, stay and others.
Otter Biologist
Aquarium of the Bay
San Francisco, California
10.2024 - 02.2025
- Conducted research on marine species and ecosystems for educational programs.
- Maintained clean and safe animal enclosures to promote well-being.
- Documented daily observations to track animal behavior and health changes.
- Assisted in providing medical care to animals, including administering medications and vaccinations.
- Provided daily care and feeding for a variety of animal species.
Animal Care Volunteer
Aquarium of the Bay
San Francisco
06.2023 - 10.2024
- Provided daily care and feeding of animals in the shelter.
- Cleaned and maintained animal enclosures, habitats, and living areas.
- Recorded observations on individual animals' behavior, diet, health, grooming needs.
- Helped socialize animals by playing with them or taking them for walks.
- Prepared food dishes according to instructions from professional staff members.
- Collaborated with other volunteers to ensure all tasks were completed efficiently.
Operations Senior Supervisor
Six Flags Discovery Kingdom
Vallejo, CA
04.2023 - 04.2024
- Built strong operational teams to meet process and production demands.
- Trained, mentored and motivated employees to maximize team productivity.
- Oversaw implementation of procedures, goals and objectives within operations.
- Coached and mentored members of leadership to allow growth and development in respective areas
Operations Dispatch Supervisor
Six Flags Discovery Kingdom
Vallejo, CA
04.2022 - 04.2023
- Provided emergency response information to callers.
- Recruited and interviewed applicants to place candidates on right assignments.
- Created trouble tickets in I.S to dispatch to required technicians.
- Monitored phone queue, supported emails and retrieved inbound support faxes.
- Sorted and distributed incoming work orders to appropriate departments for confirmation of accuracy.
- Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
- Relayed work orders and information between work crews, supervisors and field personnel.
- Advised personnel about accidents, weather conditions or other hazards.
- Recorded and maintained files or records of customer requests, work or services performed.
- Ordered supplies or equipment to issue to personnel.
- Mentored junior team members and managed employee relationships.
- Organized legal documents in company filing systems and databases.
Operations Supervisor
Six Flags Discovery Kingdom
Vallejo, CA
05.2020 - 04.2022
- Met productivity goals by adhering to operating standards and managing labor and expenses.
- Recruited, interviewed and hired talented professionals who each brought wealth of experience and exemplary skills to team.
- Trained, assisted and supervised a 20+ member team, resulting in improved efficiency.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Guided employees in handling difficult or complex problems.
- Developed work schedules according to budgets and workloads, covering priority tasks.
Operations Lead
Six Flags Discovery Kingdom
Vallejo, CA
10.2019 - 05.2020
- Organized operational activities for clients and handled day-to-day issues.
- Trained, mentored and motivated employees to maximize team productivity.
- Built and developed employee talent to drive engagement, resulting in advancement within company.
- Reduced process lags and trained team members on best practices and protocols.
- Set specific goals for projects to measure progress and evaluate end results.
Ride Operator
Six Flags Discovery Kingdom
Vallejo, CA
04.2018 - 10.2019
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Communicated with manager to discuss ride maintenance or repair issues.
- Screened guests for specific ride criteria, refusing patrons for not meeting height / rider requirements.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
After-School Program Assistant
Boys & Girls Club Of Napa Valley
Napa, CA
02.2023 - 04.2023
- Applied behavior management techniques to maintain group discipline and reinforce good behaviors.
- Instructed students on usage and care of equipment to prevent injuries.
- Planned and supervised games and other recreational activities for students.
- Taught daily life skills and behaviors to students to build practical knowledge.
Food Delivery Driver
DoorDash
Fairfield, California
07.2020 - Current
- Documented time of delivery to record completion of order.
- Delivered fresh food to customers across local area.
- Communicated with restaurant staff to coordinate deliveries and obtain destination address.
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
Education
Associate of Science - Marine Biology
Solano Community College
FairfieldSkills
- Supervision & leadership
- Communication
- Decision-making
- Conflict resolution
- Critical thinker
- Delegating work
- Database maintenance
Timeline
Animal Care Specialist 1
Six Flags Discovery Kingdom
04.2026 - Current
Otter Biologist
Aquarium of the Bay
10.2024 - 02.2025
Animal Care Specialist Intern
Six Flags Discovery Kingdom
04.2024 - 04.2026
Animal Care Volunteer
Aquarium of the Bay
06.2023 - 10.2024
Operations Senior Supervisor
Six Flags Discovery Kingdom
04.2023 - 04.2024
After-School Program Assistant
Boys & Girls Club Of Napa Valley
02.2023 - 04.2023
Operations Dispatch Supervisor
Six Flags Discovery Kingdom
04.2022 - 04.2023
Food Delivery Driver
DoorDash
07.2020 - Current
Operations Supervisor
Six Flags Discovery Kingdom
05.2020 - 04.2022
Operations Lead
Six Flags Discovery Kingdom
10.2019 - 05.2020
Ride Operator
Six Flags Discovery Kingdom
04.2018 - 10.2019
Associate of Science - Marine Biology
Solano Community College