Summary
Overview
Work History
Education
Skills
Timeline
Manager

Christopher Thompson

va beach,va

Summary

Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.


Seeking a summertime bartending position in a dynamic high energy environment where i can contribute my customer service skill and enthusiasm for hospitality.

Overview

17
17
years of professional experience

Work History

Manager

The Alpin Room (Aspen Ski Company)
11.2022 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Trained Staff on drink recipes, mixing techniques, and customer service skills to enhance overall performance.

Vice President

Virginia Restaurant Management Services
04.2008 - 03.2020
  • Oversaw business operations, inventory control, and customer service for restaurant.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Spearheaded kitchen renovations to optimize workflow efficiency without compromising quality or safety standards.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
  • Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.

Education

Cox HIgh School
Virginia Beach, VA

Skills

  • Customer service
  • Team leadership
  • Level one Sommelier
  • Wine service management
  • Cellar management

Timeline

Manager

The Alpin Room (Aspen Ski Company)
11.2022 - Current

Vice President

Virginia Restaurant Management Services
04.2008 - 03.2020

Cox HIgh School

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Christopher Thompson