
Experienced IT professional with over 20 years in troubleshooting and repairing desktop computers, servers, and network hardware. Skilled in configuring computers, training employees, and acquiring hardware donations. Proven track record in designing, installing, and maintaining networks, managing IT systems, and implementing VPN and Internet security hardware. Proficient in Microsoft Teams, Microsoft 365, and Windows. Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.