Christopher Tice

• Conducted annual load bank testing on repaired generators to verify compliance with performance standards prior to operational deployment.
• Managed multiple concurrent projects under tight deadlines by prioritizing tasks and ensuring clear communication with colleagues and clients.
• Enhanced generator efficiency through regular maintenance, inspections, and repairs.
• Collaborated with colleagues to share knowledge and develop best practices for servicing diverse generator brands.
• Scheduled preventive maintenance for over 500 generators across 38 buildings as part of Major Maintenance Team.
• Performed inspections on generators prior to construction completion to mitigate issues upon AWS ownership transfer.
• Coordinated with vendors, contractors, and construction general managers to resolve generator-related equipment issues.
• Analyzed root causes of failures in collaboration with field engineering to establish preventive measures.

• Collaborated with cross-functional teams to ensure efficient project management and timely delivery.
• Maintained accurate records of equipment calibration, inspections, and repairs for compliance.
• Reduced equipment downtime through regular maintenance and effective troubleshooting.
• Operated and maintained mechanical and electrical equipment across various systems to include ATS's, new rack power preps and power ups.
• Performed root cause analysis of equipment failures to identify improvement areas.
• Supervised contractors during servicing and preventive maintenance activities.
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Utilize internal CMMS to manage building workflows and spare part inventory.
• Ordered and installed 8 wall mounted eye wash stations to adhere to OSHA regulations that was overlooked for multiple years.

• Established business to assist clients with small engine, backup power, and HVAC needs after deployment.
• Managed daily operations to ensure efficiency and service excellence for over 150 customers.
• Developed strong client relationships, generating repeat business and referrals.
• Provided estimates for installations and repairs on a daily basis, enhancing customer satisfaction.
• Installed portable generator transfer switches and home standby transfer switches.
• Troubleshot and repaired portable generators, home standby generators, and small engines.
• Serviced residential HVAC systems through troubleshooting, repairs, and replacements.

• Performed routine maintenance on generators, transfer switches, and water pumps.
• Executed work orders independently to meet established standards.
• Collaborated with office personnel to clarify assigned tasks and address questions.
• Maintained communication with onsite point of contact to ensure issue resolution.
• Collected payments from customers to facilitate smooth transactions.
• Gathered parts and materials for weekly work orders to maintain efficiency.
• Served continuous BPS PMA customers while managing after-hours callout's effectively.
• Assisted in startup of new equipment to enhance operational capacity.
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.

• Worked with the director of facilities to prioritize which ice machines needed completed first. Independently scheduling the maintenance and repairs of the ice machines. Oversee the conditions, maintenance and repair(s) on the ice machines for Mount Carmel medical at multiple locations.
• Troubleshoot any issues to include electrical and HVAC with any of the ice machines that Mount Carmel has.
• Communicate with each of the Facilities Directors to give them an update on their ice machines.
• Look up and order service and repair parts.
• Coordinate with department person in charge to inform them that I was there to work on their ice machine.

Assigned to 2-174 ADA HHB in 2017-2018 while deployed to Iraq in support of Operation Inherit Resolve (OIR) and Afghanistan in support of Operation Freedom's Sentinel (OFS) as the Maintenance NCOIC.

• Supervised three mechanics, combat medic, supply sergeant and three mechanic contractors.
• Work independently on creating service schedule for all our assigned equipment to accomplish a standard set forth by the Army.
• Work independently on creating Work Order's, ordering and receiving parts for repairs, and closing Work Orders when the work is completed.
• Developed and implemented an Internal Standard Operating Procedure on how the maintenance will be conducted for our battery.
• Planned, organized, and executed the setup of our motor pool to increase our maintenance capabilities and increase mechanics morale.
• Manage the maintenance and repairs of $17 million worth of equipment.
• Developed and implemented an equipment maintenance recorders binder for all repairs completed on equipment.
• Excellent written and oral communication with unit Training Officer and commander with updated information on equipment and parts status.
• Created excel spreadsheet for tracking our equipment status for weekly battalion maintenance meetings.

• Verify equipment data plate and equipment information with the work order to ensure it is 100% accurate.
• Inspect equipment to determine repairs needed. Utilize established maintenance expenditure limits (MEL) to evaluate economic feasibility of repair(s) utilizing the proper procedures and regulations. Consider a variety of factors such as cost and availability of parts, man-hours, and impact of time constraints on the mission to assess whether repair is economical. Recommend to a higher echelon to condemn equipment when the repair costs exceed the established MEL.
• Prepared lists of needed repairs, parts, and man-hours authorized.
• Perform quality assurance (QA) inspections on equipment repaired in the shop. Certifying that equipment is in satisfactory operating condition or reject the work and return the equipment to the repair shop with specific reports prescribing additional repairs.
• Saved the Ohio National Guard over $1 million in July 2015 for finding a solution for windshields that needed to be replaced on HMMWV's.
• Organized and created a parts inventory tracker spreadsheet utilizing Excel for 100% of the rebuild major components totaling over $50,000 while working with the supply section for correct inventory count.
• Successfully submit web product quality deficiency reporting (PQDR) for defective parts that the shop receives and have saved the Ohio Army National Guard over $100,000. Utilizing excellent oral and written communication with tank automotive and armaments command (TACOM) through the complete process.

• Assigned to the 211th Support Maintenance Company as a generator mechanic. Responsible for conducting Platoon level training on generator setup, generator troubleshooting, power distribution to tents and properly filling out an equipment inspection worksheet (DA Form 2404 / DA Form 5988-E).
• Quickly became a reliable asset to the Unit not only for generator repairs but also on wheeled vehicles, A/C equipment repairs and weapons range support.
• Was the non-commission officer in charge (NCOIC) for the unit safety council.
• Managed and accounted for the platoon's time measurement diagnostic equipment (TMDE) over 30 pieces of equipment with 100% accuracy.
• Awarded the Army Achievement Medal for outstanding achievement in support of the 211th SMC placement in the Army Award for Maintenance Excellence. For dedication to duty, immeasurable contributions, and commitment to excellence resulted in the company finishing in the top 3 units for the Army Award for Maintenance Excellence.
• Awarded the Louisiana Emergency Service Ribbon and Medal for support of the relief efforts during Hurricane Gustav in 2008 while assigned to the 211th SMC.
• Ensured that when Soldiers were performing training or working on equipment that the Soldier had a deliberate risk assessment worksheet (DRAW) filled out and signed by the Company Commander.
• Assist the Officer in Charge (OIC) in a yearly 4 hour safety stand down for the whole Unit to talk about safety issues and concerns.
• Preformed spot checks on Soldiers to ensure that safety equipment and personal protection equipment (PPE) was being utilized.

• Independently performed repairs and maintenance functions in remote locations that was accomplished by removing, cleaning, reinstalling, or replacing defective parts or components and systems such as injectors, leaking wheel cylinders, fuel tanks, brake cylinders and drum brake shoes, voltage regulators, generators, injection pumps, and fuel pumps.
• Provided technical guidance and specialized team leadership to lower grade employees within the team.
• Assisted lower grade mechanics in performing major repair work.
• Provided field and limited sustainment maintenance at unit locations as part of a “contact team”. Recovers and evacuates inoperable vehicles from the unit location of breakdown.
• Assisted higher graded mechanics in repairing a variety of interconnected systems such as electrical, air and hydraulic systems, complex storage of the art electrical and electronic systems that use specialized diagnostic equipment to identify problems, complex fuel injection systems and other similar complex systems.
• Selected by my Supervisor to work in the Inspection Section team temporary for 7 of my peers in 2013. Quickly learned how to properly troubleshoot the faults on the equipment
• Temporarily assigned to the Electronic Section for 7 months to install SINCGARS radio systems. Successively completed 26 vehicle radio installs in 8 days while the Unit was conducting 2-week Annual Training with a 100% customer satisfaction.