Summary
Overview
Work History
Education
Skills
Important information
Timeline
BusinessAnalyst

Christopher Torre

Freehold,NJ

Summary

A professional with experience in all aspects of customer service. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering a positive team environment.

A driven dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive, with a solid understanding of scheduling actions, adjusting routes, and prioritizing issues. Dedicated to efficiency and reliability in personal work, and collaborative projects.

A sales professional with a proven track record in retail environments, focusing on customer interaction and sales growth.

Also a results-driven management professional with a proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

14
14
years of professional experience

Work History

Assistant Coach

Freehold Borough Little League
Freehold, US
03.2011 - Current
  • Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
  • Developed strong relationship with players to assist in reaching goals, build trust and rapport.
  • Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
  • Observed athletes during practice and game situations to assess performance and provide tips for improvement.
  • Promoted positive behavior among student-athletes as a role model consistently demonstrating good sportsmanship principles.

Dispatcher

A Bailey Plumbing & Heating Ltd
Wall Township, NJ
06.2023 - 12.2023
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
  • Communicated with drivers to coordinate timely arrivals and a smooth schedule.

Driver

Panera Bread
Manalapan, US
07.2020 - 12.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Upheld high standards of professionalism while representing the company during interactions with customers.

Insurance Agent

New York Life
Freehold, US
01.2019 - 07.2020
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
  • Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
  • Promoted products and services using upselling and other sales strategies.
  • Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
  • Increased sales of life insurance products through tactical customer outreach.
  • Established trust with prospective customers by providing accurate information about available policies and transparent pricing structures.

Head Waiter/Manager

La Cipollina Restaurante
Freehold, NJ
02.2011 - 07.2020
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Monitored server performance and provided feedback to enhance service.
  • Handled customer complaints professionally, resolving issues through customers come first service.
  • Made some great relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean when needed.

Stocker

Walmart Supercenter
Freehold, US
11.2015 - 12.2015

(8 hour shifts)

  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for next shift.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Kept work areas neat, clean and free from any debris.

Stocker

Lord + Taylor
Freehold, US
11.2012 - 01.2013
  • I worked here as Part Time seasonal work.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.

Education

High School Diploma -

Freehold Borough High School
Freehold, NJ
01-2011

Skills

  • Culinary skills
  • Culinary service
  • Client support
  • Efficient data management
  • Strategic sales management
  • Team management skills
  • Conflict management
  • Client services
  • Coaching
  • Guest Relations Experience
  • Sports Coaching
  • Restaurant Experience
  • Guest Services
  • Host/Hostess
  • Restaurant Management
  • POS
  • Banquet Experience
  • Sales expertise
  • Cash handling expertise
  • Driving
  • Guest relations
  • Data entry
  • Computer skills
  • Computer literacy
  • Microsoft Outlook
  • Phone etiquette
  • Appointment scheduling
  • Communication skills
  • Organizational skills
  • Experienced in Windows software applications
  • Experience with data analysis tools
  • Dispatching
  • Microsoft Excel
  • Project management
  • Customer relationship management
  • Cash handling
  • Operating systems
  • Inside sales
  • Time management
  • Valid driver's license
  • Clean driving record
  • Punctual and reliable

Important information

Authorized To Work: US

Drivers License: Yes

Timeline

Dispatcher

A Bailey Plumbing & Heating Ltd
06.2023 - 12.2023

Driver

Panera Bread
07.2020 - 12.2020

Insurance Agent

New York Life
01.2019 - 07.2020

Stocker

Walmart Supercenter
11.2015 - 12.2015

Stocker

Lord + Taylor
11.2012 - 01.2013

Assistant Coach

Freehold Borough Little League
03.2011 - Current

Head Waiter/Manager

La Cipollina Restaurante
02.2011 - 07.2020

High School Diploma -

Freehold Borough High School
Christopher Torre