Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
9
9
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Teacher Associate
Ysleta Independent School District
01.2024 - Current
Collaborated with other faculty members to plan lessons that promote critical thinking skills.
Monitored student progress by keeping detailed records of academic performance.
Assisted faculty members or staff with student conferences.
Facilitated small group instruction sessions on various topics.
Set up and assisted with audiovisual equipment operation.
Coordinated with teachers to identify and support students with special needs.
Maintained accurate records of student attendance and performance.
Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
Maintained a safe environment for all students while adhering to school policies and procedures.
Graded exams, assignments and essays and recorded grades.
Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
Communicated regularly with parents about their child's progress in school.
Conducted literature and resource research to support classroom projects.
Assisted teachers in creating lesson plans and providing instructional materials.
Facilitated group discussions among students to encourage critical thinking skills.
Massage Therapist
Ct_perfromance_therapy
01.2017 - Current
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Generated additional revenue for the spa by upselling add-on services like doing cupping and scrapping massages
Evaluated client conditions to recommend appropriate massage therapy methods.
Boosted repeat business through outstanding customer service and personalized massage experiences.
Maintained client treatment records and designed long-term care programs for return customers.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Provided treatment for medical conditions and injuries through therapeutic massage.
Researched new massage techniques and treatments.
Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
Worked with clients to ascertain medical history, potential issues, and areas needing support.
Administered Swedish, deep tissue and sports massage techniques.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Answered customer questions about sizing, accessories, and merchandise care.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of types massage offered.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Managed returns, exchanges and refunds in accordance with clients.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
doing massage during holidays and other busy periods to accommodate to client time
Physical Therapy Technician
Spine And Rehab
06.2020 - 12.2022
Facilitated sale of Theraguns, TheraBands, stretching ropes and other therapy equipment.
Promoted wellness programs.
I was involved with the marketing team promoting the company.
Monitored the patient's safety and response to exercise intensity to discuss with the therapist or assistant.
Assisted with reception duties, such as scheduling patients, and completing follow-up calls.
Prepared patients to meet with physical therapists.
Executed interventions of modalities or exercises, as directed by the therapist or assistant.
Facilitated patient and family education and training on assistive devices and adaptive equipment uses.
Developed and facilitated patient-specific stretching and strengthening programs.
Administered ultrasound, diathermy, or other therapeutic modalities.
Demonstrated proper body mechanics and patient-handling techniques for patient transfers and positioning.
Educated patients and families on exercises and proper body mechanics.
Communicated effectively with athletes to understand their concerns, and report progress to certified athletic trainers.
Ordered supplies necessary for athletic training sessions.
Monitored environmental conditions to ensure athlete safety during outdoor activities.
Assisted with fitting and adjusting athletic equipment to ensure that proper safety measures were met.
Student Athletic Trainer
The University of Texas at El Paso
06.2016 - 05.2020
Assisted in observing surgical procedures including total knee replacements and various ligament repairs.
Coordinated transportation for athlete's healthcare needs.
Monitored athletes' health and fitness levels, including hydration and nutrition.
Designed targeted rehabilitation plans accommodating athlete injuries.
Administered injury prevention tools such as tape, bandages, and braces while supervised.
Partnered with coaches to set realistic expectations and balance rehabilitation and recovery goals against team needs.
Worked closely with athletes to monitor and direct strength and cardio training.
Instructed proper exercise techniques to athletes.
Administered urgent medical assistance to athletes at the site of injury.
Prepared general treatment orders for physician review.
Assisted in the rehabilitation programs for athletes under the supervision of a certified athletic trainer.
Coordinated referrals to medical facilities following initial emergency assessments.
Participated in the inventory management of athletic training supplies and equipment.
Evaluated athletes for post-injury readiness.
Inventoried training supplies and medical equipment.
Carried out various therapeutic interventions, integrating taping and stretching.
Devised training programs to improve performance and minimize injury risks.
Instructional Specialist- Special Education at Ysleta Independent School DistrictInstructional Specialist- Special Education at Ysleta Independent School District