Christopher Torres

• Received, checked and processed applications for new leases.
• Increased occupancy through dynamic marketing initiatives.
• Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
• Conducted surveys of property market to obtain information on current trends.
• Ran background checks on potential tenants to evaluate criminal records and credit statuses.
• Trained staff on compliance, policies and procedures to maximize success.
• Wrote and filed reports each day on current leasing activities.
• Oversaw daily operations, maintenance and administration of various properties.

• Managed cross-functional team with focus on meeting current and future demands of customers.
• Developed project plans covering goals, resources required and schedules.
• Assigned work and monitored performance of project personnel.
• Produced thorough, accurate and timely reports of project activities.
• Allocated resources related to staff, materials and budgetary allowances.
• Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
• Proposed or approved modifications to project plans.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Used x-ray scanners to check items for signs of unauthorized materials.
• Operated and maintained x-ray and metal detection devices at building checkpoints.
• Monitored and maintained control of crowds of over 60,000 people during Disney events.
• Documented security-related situations and submitted in-depth reports to superiors.
• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
• Worked with local and federal law enforcement agents to coordinate apprehensions.
• Patrolled industrial and commercial premises to prevent and detect signs of intrusion and secure doors, windows and gates.
• Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
• Checked passes and credentials of persons seeking to enter property and issued passes for guests.
• Investigated suspected incidents of external fraud, employee theft and embezzlement.
• Recognized by management for providing exceptional customer service.

Multitasked across systems and applications and resolved a broad range of technical issues. Assisted sales and business development managers with explaining technical systems to end users. Communicated with customers to identify issues, walk them through solutions and initiate corrective actions to restore service and functionality. Worked with supervisors via live chat to address customer inquiries or technical issues beyond scope of expertise. Received inbound phone calls from customers to provide first-level support and remotely troubleshoot issues with service, equipment or customer accounts. Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100% success rate.

Supervised 7-10 junior sailors. Assisted in the preparation of operation plans, orders and assisted in the preparation of visual and instrument flight plans. Trained and instructed subordinates and supported units on aviation maintenance. Planned and assembled training and logistics packets for deployments and redeployments. Repaired equipment and machinery, performing maintenance according to updated industry standards. Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.

• Supervised and completed flight line foreign object prevention walks.
• Effectively cut costs by troubleshooting systems and reducing black box replacement maintenance.
• Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed.
• Cultivated safe and organized work area by maintaining active control over tools and equipment and retaining FOD awareness at all times.
• Performed site evaluations, customer surveys and team audits.
• Inspected and repaired products to meet project expectations.
• Wrote detailed reports outlining performance, quality and defect rates.
• Created and implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.
• Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
• Investigated safety incidents and drafted reports detailing results.Repaired equipment and machinery, performing maintenance according to updated industry standards.

Assist anyone that needs help finding a product. Ring up all sales on POS systems. Maintain the store. Manage two to three people a shift. Handle all manager duties on my shift and also outside of the workplace. Open and close the store, count all cash tills and store safe to make sure the amount of money is correct. Bring daily deposit to our bank in safe and timely manner. Increased revenue through product promotion and knowledgeable sales strategy.

Handle transactions with customers and make sure they found everything they needed. Make follow up calls to customers who purchased an in home service. Make sure any and all issues a customer had was solve in a timely manner. Handled payroll and company financials. Used excel and data processing software to process and file.  Fix computers that didn't work or crashed. Managed 2 front end employees.