Christopher Trammel

• Loaded, unloaded, and moved material to and from storage and production areas.
• Performed general housekeeping and cleaning tasks.
• Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
• Provided maintenance for construction equipment.
• Assisted team members with tasks that require group effort.

Started my own business to take over my dad's company. My dad passed away in February of 2023 and i had to dissolve both his business and mine. Was not certified and had not yet finished schooling to take over the company. I was responsible for doing tax work.

• Taught new team members correct procedures for all areas of operations.
• Set positive example for team members by providing high-quality, efficient service.
• Studied crew members during work shift to provide feedback and guidance in improving performance.
• Trained other employees in customer service, food safety, and performance requirements.
• Evaluated value of training programs to determine achievement of desired outcomes, applying necessary modifications.
• Liaised with other departments to coordinate training activities and resolve any issues or concerns.
• Maintained current knowledge of all team position requirements.
• Produced training materials and gathered resources to equip crew members with learning opportunities.
• Documented training and progress on database to enable tracking history and maintain accurate records.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
• Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
• Researched training programs to stay up to date with current trends and relevant with job responsibilities and requirements.
• Provided coaching and mentoring to employees.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
• Trained and mentored [Number] new personnel hired to fulfill various roles.
• Established and maintained quality control standards.
• Developed job-specific competencies and performance standards.
• Utilized variety of instructional design methodologies to create effective learning experiences.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Increased employee performance and job satisfaction to strengthen retention and engagement.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Monitored security to protect employees, customers and property.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
• Checked and tested foods to verify quality and temperature.
• Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
• Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
• Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Oversaw food preparation and monitored safety protocols.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Verified prepared food met standards for quality and quantity before serving to customers.
• Motivated staff to perform at peak efficiency and quality.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
• Purchased food and cultivated strong vendor relationships.