Oasis
CHRISTOPHER TRAN
Business Administration/Special Events/Marketing/Sales/Development/ Outreach/Customer Service
Garden Grove,CA
Summary
Self-motivated marketing professional well-versed in individual, corporate, and foundation fundraising techniques. Excellent track record of managing donor relationships and identifying new partnerships to increase fundraising support. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and driven to work quickly and effectively on projects in all types of environments.
Overview
3
3
years of post-secondary education
1
1
Certificate
10
10
years of professional experience
Work History
Marketing Associate
Visual Communications Media
City of Los Angeles, CA
01.2009 - 09.2009
- Used digital and direct marketing techniques to maximize festival exposure and maintain existing donor stewardship.
- Collaborated with board members to target volunteer networks and university organizations, professional organizations members to help expand festival marketing outreach channels.
- Orchestrated innovative marketing campaigns to boost program awareness, donor engagement and annual giving campaign initiatives.
- Assisted with development of event strategies and tactical plans to promote accomplishment of new fundraising & giving opportunities
- Identified new donor engagement opportunities through cold calling, networking, marketing and prospective database leads.
- Contributed to corporate sponsorship revenue by securing $10K opening gala sponsorship by Toyota through database lead generations & corporate outreach.
Academic Coordinator
UCLA Anderson School Of Management
Los Angeles, CA
- Oversaw all departmental administrative tasks and operations.
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Director of Public & Donor Relations
Pups For Peace
Santa Monica, CA
- Maintained ongoing public and media relations program in local & statewide media outlets & publications
- Monitored and evaluated industry media coverage by managing social media platforms and contributing engaging articles to range of industry publications.
- Directed process and developed individualized stewardship plans for high-level donors and for institution-wide stewardship activities.
- Conducted research to identify goals, net worth and charitable donation history related to potential donors, potential investors or general donor markets.
- Promoted program to funders through direct appeals and special publications or online appeals which resulted in nearly 300% increase in 3rd quarter monthly donations.
Technical Services Supervisor
Behr Paint
Santa Ana, CA
06.2009 - 09.2010
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Sales Manager
Colorstars Inc.
Irvine, CA
05.2011 - 12.2011
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Closed over $100K in new sales.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
Business Owner
COCOPUP H20
Los Angeles, CA
08.2013 - 01.2015
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Capitalized on social media platforms to increase market awareness.
Restaurant General Manager/Managing Co-Owner
Peony Chinese Cuisine
Laguna Beach, CA
01.2015 - 05.2018
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Orchestrated positive customer experiences by overseeing every area of restaurant operations.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Strategically developed effective marketing plans to increase sales and profits while managing costs.
Educator
Self Employed
Irvine, CA
02.2019 - Current
- Managed schedule of [5]+ weekly appointments helping students with homework, test prep, and advanced placement examinations.
- Conducted tutorial services for students to provide academic support in K-12 studies.
- Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
- Participated in training classes to improve tutoring practices and learn new tutoring techniques.
Education
Bachelor of Arts - History
University of California - Los Angeles
Los Angeles, CA 08.2001 - 06.2004
Skills
Marketing & Sales
undefinedSoftware
PAC
Bruin Buy
Salesforce
Raiser's Edge
Dreamweaver
G-Suite
Microsoft Office
Certification
Certified Fundraising & Development Specialist, University of California, Davis - Feb 2022
Timeline
Educator
Self Employed
02.2019 - Current
Restaurant General Manager/Managing Co-Owner
Peony Chinese Cuisine
01.2015 - 05.2018
Business Owner
COCOPUP H20
08.2013 - 01.2015
Sales Manager
Colorstars Inc.
05.2011 - 12.2011
Technical Services Supervisor
Behr Paint
06.2009 - 09.2010
Marketing Associate
Visual Communications Media
01.2009 - 09.2009
Bachelor of Arts - History
University of California - Los Angeles
08.2001 - 06.2004
Academic Coordinator
UCLA Anderson School Of Management
Director of Public & Donor Relations
Pups For Peace
Certified Fundraising & Development Specialist, University of California, Davis - Feb 2022
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