Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Trausch

Klamath Falls,OR

Summary

With a proven track record at Cherish K9 House, I excel in optimizing operations and enhancing customer satisfaction. My expertise in animal care and team leadership, coupled with a knack for problem-solving and safety management, drives significant improvements in efficiency and service quality. Achieving this with a keen focus on workplace cleanliness and customer relationship management, I consistently deliver beyond expectations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Kennel Manager

Cherish K9 House
08.2023 - Current
  • Ensured cleanliness of facilities by establishing a rigorous cleaning schedule, improving overall hygiene levels.
  • Managed inventory to ensure adequate supplies, effectively reducing costs and waste.
  • Streamlined record keeping for better tracking of daily activities and animal health data.
  • Consistently evaluated current practices for areas of improvement, making necessary adjustments to optimize productivity within the facility.
  • Collaborated with veterinarians to ensure proper medical care for all animals under the facility''s care.
  • Implemented safety measures to minimize risks of accidents or injuries among staff members and animals.
  • Provided excellent customer service by addressing client inquiries promptly and professionally.
  • Promoted positive interactions between staff members and animals through ongoing training sessions and workshops.
  • Established emergency protocols for handling unforeseen situations involving animals or staff members efficiently.
  • Worked closely with local animal shelters and rescue organizations to coordinate adoptions or temporary housing arrangements.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Fuel Attendant

Worden Truck Stop
11.2022 - 08.2023
  • Collaborated with team members to maintain smooth operations during peak hours or staff shortages.
  • Ensured accurate transactions by diligently operating cash registers and processing various forms of payment.
  • Managed long lines efficiently by directing traffic flow and maintaining clear communication with patrons waiting for service.
  • Monitored the premises for security purposes, reporting suspicious activities or potential hazards as needed.
  • Completed daily reports, documenting sales figures, inventory levels, and any notable incidents during shifts.
  • Developed strong relationships with regular customers, fostering loyalty through personalized service experiences.
  • Enhanced customer satisfaction by providing efficient and courteous fueling services.
  • Handled emergency situations effectively, implementing procedures such as shutting off pumps or contacting authorities when necessary.
  • Maintained cleanliness of the fuel station, ensuring a welcoming atmosphere for patrons.
  • Assisted in inventory management, keeping track of fuel levels and reporting supply needs promptly.
  • Adapted quickly to changing weather conditions, ensuring safe working practices at all times.
  • Improved productivity by cross-training in other areas of the gas station operation, such as convenience store assistance or car wash duties.
  • Maintained inventory of all saleable items.
  • Built trustful relationships with customers to encourage return visits.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Monitored fuel levels in tanks, taking note of tanks due for refills.
  • Pumped gas for guests and took payments.
  • Facilitated sales of services and goods.
  • Created attractive merchandise displays to entice customers to make purchases.
  • Trained and mentored new employees on company procedures and safety protocols.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Responded to all customer inquiries thoroughly and professionally.
  • Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
  • Monitored and maintained organized work space, confirming efficient operations.
  • Checked tools and equipment to prevent accidents and injuries.

Production Worker

Columbia Forest Products
05.2017 - 08.2022
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Organized work to meet demanding production goals.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Participated in regular meetings with team members to discuss production updates.
  • Adjusted machines to increase productivity for runs.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Troubleshot production issues and provided timely solutions.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Made sure that products were produced on time and are of good quality.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.

Sandwich Artist

SUBWAY®Restaurants
03.2015 - 05.2017
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Streamlined sandwich preparation processes for improved efficiency without sacrificing quality or presentation standards.
  • Accurately operated cash register to process customer payments.

Education

High School Diploma -

Eagleridge High School
Klamath Falls, OR
06.2016

Skills

  • Animal Care Expertise
  • Animal Behavior Understanding
  • Safety Procedures
  • First Aid Training
  • Teamwork and Collaboration
  • Customer Service
  • Computer Skills
  • Team Leadership
  • Decision-Making
  • Problem Resolution
  • Professional and Courteous
  • Work Planning and Prioritization
  • Customer Relationship Management
  • Goal Setting
  • Good Judgment
  • Workplace Cleanliness
  • Hand tools
  • Safety Management
  • Complex Problem-Solving
  • Lockout and tagout procedures
  • Cross-training abilities
  • OSHA Compliance
  • Equipment Troubleshooting
  • Forklift Operation
  • Loading and unloading
  • Team Player
  • Safety awareness
  • Safe driver

Timeline

Kennel Manager

Cherish K9 House
08.2023 - Current

Fuel Attendant

Worden Truck Stop
11.2022 - 08.2023

Production Worker

Columbia Forest Products
05.2017 - 08.2022

Sandwich Artist

SUBWAY®Restaurants
03.2015 - 05.2017

High School Diploma -

Eagleridge High School

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Christopher Trausch