CHRISTOPHER TRAYLOR

• Installs, monitors and maintains integrity, security, availability, reliability and performance of security technologies, auxiliary and standalone security architecture as related to Information Technology software/hardware/cloud, and assists with providing first-level of technical support and timely assistance to clients of computerized systems.
• Under general direction, plans, researches, designs, analyzes, estimates, determines options, recommends, installs, tests, schedules, implements, administers, documents, monitors, tunes performance and maintains primary and auxiliary technical design as related to assigned areas of specialty to ensure integrity, security, availability, reliability and performance of corporate computerized systems to meet client needs and expectations.
• Evaluates and recommends new system products in order to ensure that IT Department acquires most efficient, cost effective, and appropriate technology.
• Provides leadership, technical/soft-skill mentoring and knowledge transfer for small group of professionals to meet client needs and expectations
• Planned and oversaw configuration changes for security infrastructure platforms.
• Provided technical leadership focused on Microsoft Office 365 and MCAS.

• Installs, monitors and maintains integrity, security, availability, reliability and performance of security technologies, auxiliary and standalone security architecture as related to Information Technology software/hardware/cloud, and assists with providing first-level of technical support and timely assistance to clients of computerized systems.
• Under general direction, plans, researches, designs, analyzes, estimates, determines options, recommends, installs, tests, schedules, implements, administers, documents, monitors, tunes performance and maintains primary and auxiliary technical design as related to assigned areas of specialty to ensure integrity, security, availability, reliability and performance of corporate computerized systems to meet client needs and expectations.
• Evaluates and recommends new system products in order to ensure that IT Department acquires most efficient, cost effective, and appropriate technology.
• Provides leadership, technical/soft-skill mentoring and knowledge transfer for small group of professionals to meet client needs and expectations
• Installed, supported and maintained Microsoft Azure Conditional Access Policies, MCAS, Retention Policies in Azure/Office 365 according to best practices.
• Demonstrated success in dealing with multiple mail flow technologies and secure email delivery.

• Monitor health of network and systems as it relates to security. Maintains and updates approved system configuration baselines.
• Performs Application, Firewall and system security reviews. Reviews and approves firewall changes.
• Aids in design and implementation of security infrastructure. Aids in development of Security Policy and procedures.
• Analyzes systems, network and applications security and recommends and develops security measures to protect information against unauthorized access, modification or loss.
• Lead technology efforts with Endpoint management, increased Microsoft Azure/Office 365 security, established Microsoft Intune baselines

• Provide advanced level architecture design and implementation of core infrastructure technologies.
• Responsible for project completion of core infrastructure implementations and expected results.
• Proven ability to effectively manage multiple projects simultaneously.

Notable Engagements:

Logistics and Transportation Industry - Office 365 Migration

• Create migration plan for Exchange environment covering Exchange 2010 and Exchange 2013 hybrid environment for over 1800 email accounts.
• Documented migration documentation for internal IT staff to follow during migration.
• Decommission Exchange 2010 DAG and CAS Array.
• Decommission Exchange 2013 Mailbox Database.

Logistics and Transportation Institution - Exchange 2016 Migration.

• Create migration plan for Exchange environment covering exchange 2010 hybrid environment.
• Documented migration documentation for internal IT staff to follow during migration.
• Decommission Exchange 2010 DAG and CAS Array.

Health Care Industry - Active Directory Forest Migration.

• File migration using scripting for cross forest migration.
• Active Directory user migration with SID history in trusted forest using third party tools.
• Collaborate and build migration checklist for multiple site migration.
• Established communication plan for all users and application owners during migration process.
• Established and performed plan for small site migrations that were separate from larger site migrations with onsite support Exchange 2013 administration.

• Responsible for ensuring quality delivery of Help Desk, MSP, Support and Network Support services to clientele of Sparkhound.
• Management of Sparkhound employees assigned to "Support Team", "Help Desk Team", "Managed Services Provider (MSP) and "Networking Team".
• Manage support processes to deliver consistent quality and timely level of service to Sparkhound's clientele.
• Responsible for general support of Sales and other office staff.
• Responsible to see that client satisfaction is obtained and are providing services for client needs.
• Develop skills of networking technicians, manage resources inside networking division, and to manage vendor partnerships.
• Other duties include, but not limited to, helping clients understand value that Sparkhound can deliver to their organization.

• Effectively coordinate technical changes to existing client infrastructures
• Responsible for project completion of network infrastructure implementations and expected results.
• Ability to identify and mitigate technical risks when changes are made to a client's environment

Notable Engagements.

LA State Government - SCCM Installation.

• Verified SCCM 2007 Installation.
• Installed and configured multiple distribution points and made PXE boots for imaging process.
• Created boot kernels for boot disks and PXE Boot.
• Created and troubleshot task sequences for multiple images and machine models.
• Streamlined update maintenance using SCCM.
• Created install packages for 3rd party and homegrown installation packages.

Education Institution - Office 365 Migration.

• Create migration plan for Exchange environment covering Exchange 2003 and Exchange 2010 hybrid environment for over 16000 email accounts.
• Documented migration documentation for internal IT staff to follow during migration.
• Decommission Exchange 2010 DAG and CAS Array.
• Decommission Exchange 2003 Cluster.

LA State Government - Active Directory integration.

• Startup new Active Directory Environment.
• Consult on advantages of multiple Forrest Domains and trusts.
• Consult on AD Best Practices and implemented accepted recommendations.
• Consult on GPO's for Security Best Practices and implemented accepted recommendations.

• Responsible for identifying and procuring new business.
• Implements services for clients.
• Specific areas of expertise include MS products and network infrastructure.

Notable Engagements:

Education Institution: Supervisor

• Responsible for 15 member team that managed school and classroom technology.
• Coordinated with team daily responsibility and escalations.
• Worked with other teams to ensure cohesiveness between teams client satisfaction.

• Oversaw growth of network from 3 Windows NT servers when hired to 31 servers running Windows Server 2003.
• Managed numerous projects that included server upgrades to application roll-outs.
• Managed Cisco infrastructure that included both copper and fiber switches.
• Installed and performed maintenance on Xiotech SAN.
• Helped design, install DMZ through Big IP application box.

In various roles in IT industry in both private sector and consulting. Roles ranged from application, desktop and server support, to basic consulting services.