Christopher Troxel
Sellersville,Pennsylvania
Summary
I am a diligent and growth-focused professional with experience in maximizing revenue through identifying, qualifying, and closing new business opportunities by managing customers’ accounts and maximizing sales goals to meet company targets. I am capable of elevating customer relationships by initiating outreach with potential prospects and developing long- lasting relationships. I am proficient in advising clients on optimal decisions and market opportunities to increase clients peak performance.
Overview
10
10
years of professional experience
Work History
Account Manager
KAM Marketing
02.2022 - 10.2022
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Educated clients on new [Product or service] and updated account information to maintain high standards of client service.
Senior Sport Compact Sales Specialist
Turn 14 Distribution
03.2016 - 11.2021
- In this role, I upheld the responsibility of accomplishing sales targets up to $18.5 million for 150 accounts every month through proper planning
- I organized a daily work schedule to call on existing or potential customers
- I performed multiple tasks, such as servicing existing accounts, attaining orders, and nurturing new business by proposing new brands and developing new accounts.
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Reported sales data to upper management for review.
Sport Compact Sales Specialist
Turn 14 Distribution
09.2014 - 03.2016
- In this role, I upheld the responsibility of accomplishing sales targets up to $8.5 million for 175 accounts every month through proper planning
- I set up daily work schedule to call on existing or potential customers
- I performed tasks such as servicing existing accounts, attaining orders, and growing new business by proposing new brands and developing new customers.
New Accounts Specialist
Turn 14 Distribution
04.2013 - 09.2014
- In this role I was expected to open new accounts, teach the customer what Turn14 could offer and get them familiar with the website and how to use it
- Cold and warm outreach to customers
- Some were lead based some were found on my own.
Customer Service Representative
Turn 5, Inc
06.2012 - 03.2013
- In this role, I performed multiple tasks, such as clarifying the customer's complaint, identifying the cause of the problem, recommending the best solution, expediting correction, tracking results to resolve product-related issues
- I acted as a link between customers and companies to facilitate clients with complaints, orders, errors, account questions, billing and cancellations.
Education
Bloomsburg University of Pennsylvania, Karass School of Negotiation
No Degree - Negotiation/ Sales Tactics
Karrass School of Negotiation
RemoteBusiness Management
North Penn Senior Highschool
11.2008
Skills
- Sales Customer service Customer care
- Cold calling
- Product and Service Sales
- New Account Creation
- Cost Reviewing
- Business Negotiation
- Issue Resolution
- Prospecting and Cold Calling
- Regional Accounts
- Strategic Planning
- Time Management
- Account Management
- Order Management
- Customer Satisfaction
- Strategic Outreach
- Internal Auditing
- Territory Sales Experience
- Acquiring New Customers
References
Tom Miller 570-574-5739
Turn14 Distribution 100 Tournament Drive Horsham, PA 19040 Tmiller@Turn14.com
Rick Beckerman 585-739-8860
CEO Throtl Inc.
302 Washington Street #102 San Diego, CA 92103 Rick@Throtl.com
Eddie Donovan 484-241-1633 Quadratec, West Chester, PA edward.donovan@quadratec.com
Mohammad Ayad 217-372-5277
VP of New Product Marketing Mo.ayad@knfilters.com
Timeline
Account Manager
KAM Marketing
02.2022 - 10.2022
Senior Sport Compact Sales Specialist
Turn 14 Distribution
03.2016 - 11.2021
Sport Compact Sales Specialist
Turn 14 Distribution
09.2014 - 03.2016
New Accounts Specialist
Turn 14 Distribution
04.2013 - 09.2014
Customer Service Representative
Turn 5, Inc
06.2012 - 03.2013
Bloomsburg University of Pennsylvania, Karass School of Negotiation
No Degree - Negotiation/ Sales Tactics
Karrass School of Negotiation
Business Management
North Penn Senior Highschool
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