Christopher Troxel
Sellersville,Pennsylvania
Summary
I am a diligent and growth-focused professional with experience in maximizing revenue through identifying, qualifying, and closing new business opportunities by managing customers’ accounts and maximizing sales goals to meet company targets. I am capable of elevating customer relationships by initiating outreach with potential prospects and developing long- lasting relationships. I am proficient in advising clients on optimal decisions and market opportunities to increase clients peak performance.
Overview
10
10
years of professional experience
Work History
Account Manager
KAM Marketing
411 Old Baltimore Pike Chadds Ford PA 19317
02.2022 - 10.2022
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Educated clients on new [Product or service] and updated account information to maintain high standards of client service.
Senior Sport Compact Sales Specialist
Turn 14 Distribution
03.2016 - 11.2021
- In this role, I upheld the responsibility of accomplishing sales targets up to $18.5 million for 150 accounts every month through proper planning
- I organized a daily work schedule to call on existing or potential customers
- I performed multiple tasks, such as servicing existing accounts, attaining orders, and nurturing new business by proposing new brands and developing new accounts.
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Reported sales data to upper management for review.
Sport Compact Sales Specialist
Turn 14 Distribution
09.2014 - 03.2016
- In this role, I upheld the responsibility of accomplishing sales targets up to $8.5 million for 175 accounts every month through proper planning
- I set up daily work schedule to call on existing or potential customers
- I performed tasks such as servicing existing accounts, attaining orders, and growing new business by proposing new brands and developing new customers.
New Accounts Specialist
Turn 14 Distribution
04.2013 - 09.2014
- In this role I was expected to open new accounts, teach the customer what Turn14 could offer and get them familiar with the website and how to use it
- Cold and warm outreach to customers
- Some were lead based some were found on my own.
Customer Service Representative
Turn 5, Inc
06.2012 - 03.2013
- In this role, I performed multiple tasks, such as clarifying the customer's complaint, identifying the cause of the problem, recommending the best solution, expediting correction, tracking results to resolve product-related issues
- I acted as a link between customers and companies to facilitate clients with complaints, orders, errors, account questions, billing and cancellations.
Education
Bloomsburg University of Pennsylvania, Karass School of Negotiation
No Degree - Negotiation/ Sales Tactics
Karrass School of Negotiation
RemoteBusiness Management
North Penn Senior Highschool
11.2008
Skills
- Sales Customer service Customer care
- Cold calling
- Product and Service Sales
- New Account Creation
- Cost Reviewing
- Business Negotiation
- Issue Resolution
- Prospecting and Cold Calling
- Regional Accounts
- Strategic Planning
- Time Management
- Account Management
- Order Management
- Customer Satisfaction
- Strategic Outreach
- Internal Auditing
- Territory Sales Experience
- Acquiring New Customers
References
Tom Miller 570-574-5739
Turn14 Distribution 100 Tournament Drive Horsham, PA 19040 Tmiller@Turn14.com
Rick Beckerman 585-739-8860
CEO Throtl Inc.
302 Washington Street #102 San Diego, CA 92103 Rick@Throtl.com
Eddie Donovan 484-241-1633 Quadratec, West Chester, PA edward.donovan@quadratec.com
Mohammad Ayad 217-372-5277
VP of New Product Marketing Mo.ayad@knfilters.com
Timeline
Account Manager
KAM Marketing
02.2022 - 10.2022
Senior Sport Compact Sales Specialist
Turn 14 Distribution
03.2016 - 11.2021
Sport Compact Sales Specialist
Turn 14 Distribution
09.2014 - 03.2016
New Accounts Specialist
Turn 14 Distribution
04.2013 - 09.2014
Customer Service Representative
Turn 5, Inc
06.2012 - 03.2013
Bloomsburg University of Pennsylvania, Karass School of Negotiation
No Degree - Negotiation/ Sales Tactics
Karrass School of Negotiation
Business Management
North Penn Senior Highschool