Christopher Twene

Richmond,VA

Summary

Detail-oriented and analytical Business Analyst with strong communication skills and experience in gathering requirements. Familiar with Agile methodologies and Jira environments, adept at collaborating with teams to track tasks and improve processes. Quick learner, eager to adapt and grow while contributing to data-driven decision-making and business optimization.

Overview

Certification

Education

Professional Certificate - Business Analyst Professional Certificate

Microsoft

Coursera

07-2025

Master of Science - Forensic Technology

Virginia Commonwealth University

Richmond, VA

05-2025

Graduate Certificate - Foundations of Software Development

Ghana-India Kofi Annan Centre of Excellence in ICT

Accra, Ghana

07-2019

Skills

Business Analysis & Strategy: Requirements gathering, User acceptance testing, Client relationship management, Business process Analysis and mapping, Business process improvement, Software development life cycle (SDLC), Risk assessment, Stakeholder management, Report writing, Data Analysis
Project Management: Agile methodologies, Scrum, Kanban, Business process management, Workflow analysis, Quality assurance
Technical Tools: MS Office Advanced, Tableau (Intermediate), Jira (Advanced), ServiceNow(Intermediate)

Methodologies: Agile, SCRUM, Waterfall
Programming languages: HTML and CSS, R

Certification

Microsoft Business Analysis Fundamentals
Jira Kanban Board
Jira Scrum project
Fundamentals of Visualization with Tableau
Foundations of Software Development
Tableau Desktop Specialist - Tableau Software.
ScrumMaster Certification (CSM) - Scrum Alliance.

Languages

English

Native or Bilingual

Timeline