Christopher Underwood
Mansfield,PA
Summary
Accomplished Project Manager and Consultant Manager with a proven track record at Crosby Energy Services, excelling in team collaboration and problem-solving abilities. Spearheaded innovative cost-reduction strategies and enhanced customer satisfaction through exceptional service, demonstrating strong negotiation skills and a commitment to quality control. Achieved significant project successes by leveraging expertise in project planning and vendor management.
Overview
14
14
years of professional experience
Work History
Project Manager
Well Versed Oilfield Services
Mansfield, PA
10.2023 - 01.2025
- Arranged teams effectively to meet project demands each day.
- Facilitated daily meetings to confirm personnel readiness with appropriate equipment.
- Maintained consistent daily communication with clients.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
Consultant Manager
Crosby energy services
Houma, LA
11.2010 - 09.2020
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Monitored operations and reviewed records and metrics to understand company performance.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified needs of customers promptly and efficiently.
- Audited company's legal documents to verify compliant policies and procedures.
- Organized client meetings to provide project updates.
- Facilitated training sessions for new employees on company policies and procedures.
- Set specific goals for projects to measure progress and evaluate end results.
- Maintained positive working relationship with fellow staff and management.
- Assessed company operations for compliance with safety standards.
- Managed multiple projects simultaneously ensuring timely completion within budget constraints.
- Analyzed complex information from multiple sources to identify patterns or trends.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Implemented strategies to take advantage of new opportunities.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Operated a variety of machinery and tools safely and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Education
Associate of Arts - Auto Body
Tennessee College of Applied Technology
Athens, TN07-2004
Skills
- Team collaboration
- Policy administration
- Professionalism
- Documentation and reporting
- Scheduling and coordinating
- Plan projects
- Preventive Maintenance
- Problem-solving
- Employee coaching and mentoring
- Cost reduction
- Customer service
- Quality control
- Problem resolution
- Organizational skills
- Project planning
- Vendor management
- Self motivation
- Negotiation and conflict resolution
- Excellent communication
- Problem-solving abilities
Timeline
Project Manager
Well Versed Oilfield Services
10.2023 - 01.2025
Consultant Manager
Crosby energy services
11.2010 - 09.2020
Associate of Arts - Auto Body
Tennessee College of Applied Technology
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