Christopher Untneker

Lake St Louis,MO

Summary

Driven to exceed expectations, I leveraged strong negotiation skills and a goal-oriented mindset at Hubler Auto Plaza to innovate financing solutions, significantly boosting revenue. My expertise in automotive finance and commitment to customer satisfaction led to top service ratings and a broadened customer base through strategic loan approvals and product offerings. Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with over 13 years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.

Overview

years of professional experience

Work History

Automotive-Finance-Manager

Hubler Auto Plaza

06.2017 - 10.2024

Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
Achieved top customer service ratings by providing clear, understandable explanations of finance terms and conditions.
Drove innovation in finance offerings, researching and introducing new financing options that matched customer preferences and needs.
Boosted dealership revenue by negotiating favorable financing packages for customers.
Maintaining a strong relationship with all Lenders
Ensured compliance with federal and state regulations and company policies regarding automotive financing transactions.
Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
Maximized profitability by negotiating and structuring optimal automotive financing deals.
Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
Negotiated with lenders to obtain approvals for challenging credit profiles, expanding customer base.
Assessed loan portfolios for compliance with underwriting policies.

Auto Sales/Internet Sales Manager

St Peters Auto Group

03.2016 - 06.2017

Increased online sales by implementing effective marketing strategies and optimizing website content.
Updated company website with deals and product packages.
Enhanced online sales channels, leading to significant growth in e-commerce revenue.
Monitored competitor activity, adjusting pricing strategies accordingly to maintain a competitive edge in the market.
Conducted market research to identify trends and adjust sales strategies accordingly.
Maintained detailed records of all customer interactions, providing valuable data for future sales initiatives and forecasting efforts.
Optimized website content for SEO, increasing organic search traffic and online sales.
Responded to internet inquiries and phone calls in timely matter.
Kept detailed records of sales and contracts.
Achieved sales goals and service targets by cultivating and securing new customer relationships.

General Manager

Image Auto Sales

01.2011 - 03.2016

Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee evaluations, and contract details.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Formulated policies and procedures to streamline operations.
Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Managed purchasing, sales, marketing and customer account operations efficiently.
Created a Finance Department with multiple Lenders
Purchased Inventory from wholesalers and auto auctions

Education

Francis Howell High School

Saint Charles, MO

Skills

Strong negotiation skills
Goal-oriented mindset
Listens to customer
Contract Preparation
Sales Techniques
Document Review
Automotive Industry Knowledge

Loan underwriting proficiency
Credit assessment abilities
Financial product knowledge
Loan Portfolio Monitoring
Time Management
Problem-solving abilities

Timeline