Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher upton

dearing

Summary

With a proven track record at FedEx Ground, I excel in efficient route planning and safe driving, ensuring timely deliveries and high customer satisfaction. Skilled in GPS navigation and problem-solving, I've maintained a clean driving record, demonstrating reliability and exceptional service. My commitment to safety and punctuality has consistently enhanced company reputation.

Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.

Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.

Overview

12
12
years of professional experience

Work History

Driver

RailCrew Xpress
06.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • delivered crew members safe and on time
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during trips to uphold company reputation.
  • Followed proper safety procedures and protocols while and operating vehicles.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Minimized liability by consistently following road rules when driving.
  • Updated logs and tracking documents accurately and according to schedule requirements.

Delivery Driver

FedEx Ground
10.2024 - 11.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.

Cashier

Border Town Truck Stop
03.2023 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Laundry Associate

Medical Lodge
09.2023 - 10.2023
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
  • Maintained a clean and organized work environment for optimal efficiency and safety.
  • Conducted regular equipment inspections, identifying necessary repairs or maintenance needs for optimal performance.
  • Coordinated with front office staff on guest requests and preferences related to linen services, resulting in increased client satisfaction rates.
  • Collaborated with team members to meet or exceed daily production targets.

Commercial Janitorial Cleaner

4 State Maintenance Supply
10.2022 - 12.2022
  • Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
  • Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
  • Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
  • Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
  • Aided in maintaining inventory control by monitoring supply levels and requesting necessary replenishment when needed.
  • Upheld strict standards of confidentiality when working in sensitive areas such as executive offices and secure facilities.
  • Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
  • Maintained company reputation for reliability through consistent punctuality, professionalism, and commitment to meeting expectations on every job assignment.

Sales Associate

Legacy Wireless
05.2018 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Delivery Driver

Pizza Hut
09.2017 - 05.2018
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Picker

Amazon
04.2013 - 01.2017
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Used RF scanners to track orders and verify accuracy.
  • Verified proper labeling and identification on all orders before shipment.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
  • Assisted in reducing product damage through careful handling of items during the picking process.

Security Officer

Securitas USA
09.2012 - 03.2013
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.

Education

High School Diploma -

Field Kindley High School
Coffeyville, KS
05-2011

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving

Timeline

Delivery Driver

FedEx Ground
10.2024 - 11.2024

Laundry Associate

Medical Lodge
09.2023 - 10.2023

Driver

RailCrew Xpress
06.2023 - Current

Cashier

Border Town Truck Stop
03.2023 - 06.2024

Commercial Janitorial Cleaner

4 State Maintenance Supply
10.2022 - 12.2022

Sales Associate

Legacy Wireless
05.2018 - 09.2022

Delivery Driver

Pizza Hut
09.2017 - 05.2018

Picker

Amazon
04.2013 - 01.2017

Security Officer

Securitas USA
09.2012 - 03.2013

High School Diploma -

Field Kindley High School

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Christopher upton