Christopher Urena
Moncks Corner,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
SIP Quality Team Member
Volvo Car USA
Ridgeville, United States
10.2023 - Current
- Ensured adherence to safety protocols during all quality-related activities, promoting a safe working environment for team members and colleagues.
- Initiated regular team meetings to review performance metrics, share best practices, and maintain a consistent focus on quality improvement goals.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Manager
Ecig Charleston
01.2022 - 10.2023
- Listening to the customers needs and right fitting them with the proper vape device and liquid.
- The ability to communicate and help drive sales while working as a team towards a common goal.
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Mobile Expert
T-Mobile
11.2017 - 01.2022
- Ensuring merchandise is displayed in an organized and appealing manner
- Leveraged expert product knowledge in guiding customers towards the best solutions for their requirements.
- Contributed to positive team culture, driving motivation and productivity among peers.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
Rub Rail & Lid installation
Sportsman Boats
08.2015 - 11.2017
- Rubber railing installation on the side of the boats
- Maintained a clean and safe working environment with regular workstation cleaning and maintenance tasks.
- Collaborated with quality control team to address any issues related to misaligned or damaged lids, ensuring only top-quality products were shipped out.
Multi-Channel Sales Associate
Best Buy
09.2013 - 08.2015
- Answering phone calls and providing information on the technology they are looking for or helping with any comparisons on the different brands Best Buy carries
- Making it as simple as possible for over the phone purchases.
- Participated in ongoing training programs to enhance product knowledge and sales skills continually.
Education
High school diploma -
Stratford High School
Goose Creek, SC06.2011
Skills
- Organizational skills
- Customer service
- Communication skills
- Product Inspection
- Adaptability
- Inventory Control
Timeline
SIP Quality Team Member
Volvo Car USA
10.2023 - Current
Manager
Ecig Charleston
01.2022 - 10.2023
Mobile Expert
T-Mobile
11.2017 - 01.2022
Rub Rail & Lid installation
Sportsman Boats
08.2015 - 11.2017
Multi-Channel Sales Associate
Best Buy
09.2013 - 08.2015
High school diploma -
Stratford High School