Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Urena

Moncks Corner,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

SIP Quality Team Member

Volvo Car USA
10.2023 - Current
  • Ensured adherence to safety protocols during all quality-related activities, promoting a safe working environment for team members and colleagues.
  • Initiated regular team meetings to review performance metrics, share best practices, and maintain a consistent focus on quality improvement goals.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.

Manager

Ecig Charleston
01.2022 - 10.2023
  • Listening to the customers needs and right fitting them with the proper vape device and liquid.
  • The ability to communicate and help drive sales while working as a team towards a common goal.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Mobile Expert

T-Mobile
11.2017 - 01.2022


  • Ensuring merchandise is displayed in an organized and appealing manner
  • Leveraged expert product knowledge in guiding customers towards the best solutions for their requirements.
  • Contributed to positive team culture, driving motivation and productivity among peers.
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.

Rub Rail & Lid installation

Sportsman Boats
08.2015 - 11.2017
  • Rubber railing installation on the side of the boats
  • Maintained a clean and safe working environment with regular workstation cleaning and maintenance tasks.
  • Collaborated with quality control team to address any issues related to misaligned or damaged lids, ensuring only top-quality products were shipped out.

Multi-Channel Sales Associate

Best Buy
09.2013 - 08.2015
  • Answering phone calls and providing information on the technology they are looking for or helping with any comparisons on the different brands Best Buy carries
  • Making it as simple as possible for over the phone purchases.
  • Participated in ongoing training programs to enhance product knowledge and sales skills continually.

Education

High school diploma -

Stratford High School
Goose Creek, SC
06.2011

Skills

  • Organizational skills
  • Customer service
  • Communication skills
  • Product Inspection
  • Adaptability
  • Inventory Control

Timeline

SIP Quality Team Member

Volvo Car USA
10.2023 - Current

Manager

Ecig Charleston
01.2022 - 10.2023

Mobile Expert

T-Mobile
11.2017 - 01.2022

Rub Rail & Lid installation

Sportsman Boats
08.2015 - 11.2017

Multi-Channel Sales Associate

Best Buy
09.2013 - 08.2015

High school diploma -

Stratford High School
Christopher Urena