Christopher Vaccarella
Torrance,CA
Summary
Hardworking and dedicated restaurant manager with a proven track record of prioritizing both customer and employee satisfaction. Demonstrated ability to quickly learn and adapt to various situations, effectively identify and resolve problems, and take decisive action. Enthusiastic and dedicated work ethic, coupled with inspiring team members to achieve their goals and meet company standards.
Overview
10
10
years of professional experience
Work History
Bartender
The Cozy Inn
02.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Manager
Killer Shrimp
03.2019 - Current
- Performed monthly reviews assessing each employee's performance and developed improvement plans
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Cross-trained existing employees in order to maximize team performance
- Reduced workflow inconsistencies by recruiting and hiring capable staff members
- Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices
Bar Manager
Playa Provisions
07.2017 - 05.2018
- Set effective employee schedules that maintained coverage at peak times and minimize labor costs
- Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies
- Balanced tills, accurately handled cash, processed credit card payment batches and prepared bank deposits
- Oversaw bar inventory, restocked supplies and placed orders
Manager
Grill Concepts (Daily Grill)
11.2014 - 07.2017
- Demonstrates integrity and honesty while interacting with guests, team players and mangers
- Knowledge of Aloha and POS systems
- Ordering FOH and HOH (via Sysco, Chef Works, LA Specialty)
- Processing invoices
- Scheduling with FOH team members
- Strictly followed all cash, security, inventory, labor policies and procedures
- Process all new hire paper work and Personal Action Forms with Human Resources
Skills
- Customer service
- Building repeat clientele
- High-volume environments
- Fast paced environments
- Multi-tasking
- Inventory management
- Customer-oriented
- Point of sales (POS) system operation
- Restaurant operations
- Employee development
- Effective team player
Timeline
Manager
Killer Shrimp
03.2019 - Current
Bartender
The Cozy Inn
02.2019 - Current
Bar Manager
Playa Provisions
07.2017 - 05.2018
Manager
Grill Concepts (Daily Grill)
11.2014 - 07.2017
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