Christopher Vaea
Sacramento,CA
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting production targets. Creative in applying solutions that build loyalty, promote retention and support revenue objectives.
Overview
7
7
years of professional experience
Work History
Concrete Construction Laborer
K&S Constuction
Sacramento, CA
04.2017 - 10.2017
- Measured precise amounts of concrete and verified levelness to improve quality of finished product.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Leveled, smoothed and finished surfaces of poured concrete for construction projects.
- Demolished and repaired old concrete surfaces.
- Applied concrete fabrication techniques to achieve desired project specifications, quality and code standards.
Customer Service Cashier
Chic-Fil-A
Sacramento, CA
03.2020 - 09.2020
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Informed customers of in-store promotions or pricing specials.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Offered customers carry-out service at completion of transaction.
- Maintained current knowledge of store promotions to highlight sales to customers.
Sales Representative
Aptive Environmental
Odenton, MD
04.2021 - 09.2021
- Collaborated with marketing team to create promotional materials for products and services.
- Negotiated pricing contracts with customers to maximize profits.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Researched competitors' products, prices, and sales techniques.
- Generated new sales leads through cold calling and networking activities.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Negotiated deals and handled complaints or objections.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Fostered new and existing client partnerships to enhance sales growth
- Maintained knowledge of sales and promotions, return policies and security practices.
Warehouse Worker
California Medical Assistance Team
8670 Younger Creek Dr , CA
10.2021 - 11.2021
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Consistently lifted materials weighing as much as 100< pounds.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Deployed in teams in response to urgent medical needs for hospitals, and effected areas of natural disasters and the COVID-19 pandemic.
Project Coordinator - Commercial Construction
Modus LLC - Nextedge Networks
Sacramento, CA
11.2021 - Current
- Provided technical assistance in the installation of coaxial cables and fiber optics lines.
- Performed preventative maintenance tasks on antennas, cabling systems and other components associated with cellular networks.
- Tested power systems, transmission lines and antennas for proper functioning.
- Prepared detailed cost estimates for labor, materials, equipment rentals.
- Performed quality assurance checks on completed works before releasing payments.
- Managed communication between multiple stakeholders throughout the duration of the project.
- Identified areas requiring corrective action to keep projects on track.
- Monitored progress of projects to ensure compliance with contract requirements.
- Reviewed blueprints and drawings to assess job requirements and identify potential risks or conflicts.
- Assisted in the preparation of bids and proposals for new projects.
- Resolved conflicts between contractors, designers, owners and other stakeholders.
Education
No Degree - Construction Management
Brigham Young University - Idaho
Rexburg, IDSkills
- Account Servicing
- Door-to-door Sales
- Customer Service
- Revenue Generation
- Lead prospecting
- Competitor research
- Sales strategy development
- Product and Service Sales
- Customer Relationship Building
- Upselling and Cross Selling
- Negotiation Tactics
- Contract Negotiations
- Relationship Building
- Team Leadership
- Cost Control
References
References available upon request.
Timeline
Project Coordinator - Commercial Construction
Modus LLC - Nextedge Networks
11.2021 - Current
Warehouse Worker
California Medical Assistance Team
10.2021 - 11.2021
Sales Representative
Aptive Environmental
04.2021 - 09.2021
Customer Service Cashier
Chic-Fil-A
03.2020 - 09.2020
Concrete Construction Laborer
K&S Constuction
04.2017 - 10.2017
No Degree - Construction Management
Brigham Young University - Idaho
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