CHRISTOPHER VANMETER
Omaha,NE
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
F&I Manager / Corvette Specialist
Gregg Young Chevrolet Of Omaha
03.2024 - Current
- Analyzed performance metrics regularly, identifying areas for improvement and implementing necessary adjustments in strategy or tactics.
- Evaluated credit applications and provided recommendations for approval or denial based on thorough risk assessments and financial analysis, ensuring responsible lending practices were followed consistently.
- Conducted regular staff training sessions on F&I product offerings, enhancing their ability to educate customers effectively.
- Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
- Developed a strong referral network by providing exceptional customer experiences, leading to increased repeat business and referrals from satisfied clients.
- Consistently met or exceeded monthly sales goals, contributing to overall dealership success.
- Collaborated with sales team to maximize revenue opportunities while maintaining high levels of customer service.
- Enhanced dealership profitability through the successful sale of finance and insurance products.
Managed Print Specialist
Eakes Office Solutions
10.2023 - 03.2024
- Increased client satisfaction by conducting thorough assessments of print management needs and offering tailored solutions.
- Maintained detailed records of client interactions, including requests, concerns, resolutions, and follow-up actions taken.
- Implemented comprehensive managed print programs to streamline document workflows across various departments.
- Collaborated with IT departments to ensure seamless integration of print solutions into existing networks and infrastructure.
- Generated new business leads through strategic marketing efforts and effective networking at industry events.
- Identified opportunities for upselling additional products or services based on client needs analysis during account reviews.
- Exceeded monthly gross profit goal. Currently averaging $16,000 per month (Goal $10,000).
- Effectively trained employees on new print technologies and software, promoting efficiency and collaboration within teams.
Automotive Sales Consultant
Gorges Volvo Cars
09.2021 - 10.2023
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Ranked first out of a team of six sales consultants in gross per unit backend profit (2022).
- Qualified buyers by matching requirements and interests to various car or SUV models and discussing finance options.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Debt Collector
First National Bank Of Omaha
09.2019 - 06.2021
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Negotiated payment plans with customers to prevent accounts from entering collections.
- Verified compliance with relevant laws, regulations and best practices related to customer account management.
Event Bartender
The Beaumont
05.2018 - 06.2021
- Prepared for events by setting up bar, stocking supplies and arranging tables.
- Closed out cash register and prepared cashier report at close of business.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
High School Diploma -
Stuart High School
05.2017
Skills
- Persuasive Communication Style
- Closing Sales
- Exceeding Customer Expectations
- Consultative Techniques
- Product Selection
- Technology Features
- Sales Contracts
- Upselling and Quota Achievement
- Lead Pipeline Development
- Telephone Etiquette
- Price Negotiation
- Team leadership
- Time management
Accomplishments
- Supervised team of 17 staff members. ( Gregg Young)
- Average of $3,412 back gross per financed unit. (Gregg Young)
- Finished year over year in second for volume while being first in Gross as a sales consultant. (Gorges Volvo)
- Worked along side Volvo Cars corporate on the white glove initiative. (Please inquire for more details)
- Pioneered Gregg Young Chevrolet's Mentor Mentee program as the first mentor.
Certification
- F&I Certification Ethos Group
- Leadership certification (Live2Lead)
- Various IT certifications in regards to Ricoh and Sharp MFPs
Timeline
F&I Manager / Corvette Specialist
Gregg Young Chevrolet Of Omaha
03.2024 - Current
Managed Print Specialist
Eakes Office Solutions
10.2023 - 03.2024
Automotive Sales Consultant
Gorges Volvo Cars
09.2021 - 10.2023
Debt Collector
First National Bank Of Omaha
09.2019 - 06.2021
Event Bartender
The Beaumont
05.2018 - 06.2021
High School Diploma -
Stuart High School
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