Christopher Velasquez

When I first worked for this company I began as a produce clerk. 3 months later they moved me into meat department and became a meat clerk. They had similar responsibilities.I worked for the Bj's WholeSale Club store at Islandia NY.

• Immidiately beginning of the shift rotate and make sure there are no expire product on the floor.
• Making sure the shelves were stocked and greet and offer help to any customer nearby.
• Worked closely with the team on making a plan on how to execute the day.
• Made sure there was nothing expired.
• Making sure we were clean at all times.
• Being consistent making sure the shelves were stocked and full and everything facing forward and straight.
• Would help around bakery and deli department. Deli department helped slicing meat and cheese for customers. Greeting them and offering recommendations. Bakery help the team with stocking their shelves.
• Also worked in rotisserie department. Making sure there were cooked chicken at all times for customers.

In 2021 I got promoted and became a meat cutter.

• Making sure all cuts of meat were out for sale and available for customers.
• Everytime I would pack out meat I would ask any customer if they need any help and offer recommendations.
• If they wanted a meat cut a certain way I would also help them and cut it to their specification.
• I would make sure every morning sanitation was completed and when I would work late shifts I would also make sure before I leave the entire department was sanitized and clean.
• Very opened and worked any shift I was scheduled.
• With meat clerk experience It helped me elevate on this position.
• Asked and began training with the Meat manager to learn management tasks.
• Learned how to complete orders and deliveries for the department.
• She entrusted me with the team and plan the day and execute them the days she was not scheduled.
• I also became certified on the forklift and would help the Receiving department when they had a sick call or someone was on Vacation.
• Made sure all signage and pricing was correct.

On November 2021 I was a temporary Perishable Manager for 3 months and then became a temporary Meat Manager for the following 3 months. Then I got promoted to a permanent Meat Manager and transferred to the Bjs Whole Sale Club store at Riverhead NY.

• I planned daily with the team to make plans and execute them.
• Trained the team daily and worked with them on expectations.
• Any Customer Issue I would receive them at resolve them.
• I would get emails daily of customer issues and complains and I would need to call them to get it resolved.
• Looked at sales and opportunities daily.
• Set the cases and displays for season and holidays.
• Did monthly Inventory to make sure our inventory is correct.
• Would help other stores around New york and Boston.
• I would cover other managers if they were on vacations or sick calls.
• I began learning other departments once my tasks were completed.

On February 2025 I was transferred to the Bjs WholeSale Club in Commack New york. I got promoted to Perishables Manager. I had the same responsibilities as a meat manager but i was in charge of Bakery Department, Produce department and Deli department.

• I was more involved in training. I would need to train people all around the 3 departments. I trained 3 key employees to run the departments when I am not scheduled.
• I communicated more with customers. I was more involved with speaking to them and helping them. When they would call for a manager to the membership desk to speak to a customer I would be going to help with that situation.

On September 2025 the positions in the company changed. They added the position Assistant Club Manager Perishables and I got promoted into that positions.

• I oversee Bakery department, Produce Department, Deli Department, Meat Department, Dairy department and Freezer department.
• I got 4 supervisors under me. One for each department besides dairy and freezer.
• On my Day to Day I walk the departments to make sure they look perfect for customers every morning.
• Speak to my supervisors daily on the goals and expectations and train them on how they should communicate and train their team.
• I also write schedules for all the departments.
• I do supply orders for all the departments. I communicated and have meetings with the team to communicate sales and expectations of the company.
• I need to verify the entire store is in good shape through out the day. I oversee other areas in the store when their respective managers are not scheduled.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Assisted customers in selecting products, providing information on promotions and store policies.
• Maintained clean and organized checkout area to enhance customer experience.
• Handled cash, credit, and debit transactions while ensuring compliance with financial protocols.
• Helped pack out as well when not needed in Cashier.
• Solved customers questions and concerns and helped them with their problems.
• When ever a customer came in they would get greeted.
• Asked customers how I can help them.
• Worked open availability. Sometimes would be called in for stock the shelves or come in early in the morning to restock shelves.
• When there were no customers waiting for the register, I would pack out and recover the front line.
• Counted money in cash drawers at beginning and end of the shift.