Christopher Veras
Lawrence,United States
Summary
High-performing Operations Manager with over 10 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Skilled in leadership functions such as training and mentoring new associates. Dedicated professional with a comprehensive background in military, sales, medical fields, and banking, aspiring to transition into a Corrections Officer role. Exceptional leadership, compliance, operational management skills, and a strong commitment to maintaining high safety and security standards.
Overview
15
15
years of professional experience
Work History
Independent Contractor
Fleet Couriers
08.2023 - Current
- Timely Delivery of Packages: Ensuring that Parcels, Documents and other items are delivered safely and on time to the correct destinations
- Route Planning and Navigation: Efficiently planning delivery routes to optimize time and fuel consumption, using GPS and other navigation tools to find the quickest and most efficient routes
- Customer Interaction and Service: Providing excellent customer service, which includes interacting with clients during pickups and deliveries, handling any concerns, and maintaining a professional demeanor at all times.
Territory Sales Manager
Celsius
04.2023 - 09.2023
- Managed sales across Massachuse's, New Hampshire, Maine, and Vermont
- Led strategic planning and customer relationship management to significantly grow territory sales
- Ensured adherence to industry regulations and company policies
- Developed and implemented effective sales strategies to surpass targets
- Trained and guided new sales representatives, enhancing team performance and overall productivity.
Teller Manager
TD Bank
09.2022 - 04.2023
- Supervised teller team by enforcing policies and procedures related to teller operations, security and compliance
- Reviewed and approved transactions above limits and authority levels of teller staff
- Drive daily operations through cash drawer balancing, counterfeit currency identification and vault cash management
- Control cash and carry out cash use forecasting to maximize availability while minimizing risk
- Complete month-end and year-end closings, keep records audit-ready and monitor timely recording of accounting transactions.
Sales Representative
Manhattan Beer Distributors
04.2018 - 11.2021
- Responsible for over 50 supermarket accounts within the mid Bronx area
- Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Recommended merchandise to customers based on needs and preferences.
Technical Support Engineer
SourceHOV
07.2015 - 04.2018
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes
- Set up new desktop systems and configured laptops for incoming employees and loaded required software and server permissions
- Disassembled computer systems to troubleshoot and resolve hardware issues.
Aviation Ordnance Systems Technician
US Navy
05.2009 - 06.2015
- Supervised 30 personnel in safely handling, transporting and maintenance of Fourteen F/A-18 aircraft and over 500 tons ordnance from 2010 until the 2014 deployment onboard the USS George H W Bush and USS George Washington
- Updated logs, wrote reports and maintained permanent records
- Completed timely inspections of aircraft systems and components to check performance and safety
- Performed Avionics testing on aircraft armament control systems in accordance with maintenance regulations
- Mentored Ordnance technicians to align performance with Navy core values and encourage career development.
Education
BBA - Accounting And Finance
Southern New Hampshire University
Hooksett, NH04.2022
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZ09.2015
GED -
Commonwealth of Virginia
Virginia Beach, VA07.2015
Skills
- Military
- Quality Assurance
- Maintenance & Repair
- Administration
- Microsoft PowerPoint
- Product and service knowledge
- On-site product demonstrations
- Client account management
- Business development
- Customer retention abilities
- Strategy development
- Sales Forecasting
- Sales development
- Market research and analysis
- Negotiation Tactics
- Customer needs assessment
- Lead generation
Timeline
Independent Contractor
Fleet Couriers
08.2023 - Current
Territory Sales Manager
Celsius
04.2023 - 09.2023
Teller Manager
TD Bank
09.2022 - 04.2023
Sales Representative
Manhattan Beer Distributors
04.2018 - 11.2021
Technical Support Engineer
SourceHOV
07.2015 - 04.2018
Aviation Ordnance Systems Technician
US Navy
05.2009 - 06.2015
BBA - Accounting And Finance
Southern New Hampshire University
Bachelor of Science - Information Technology
University of Phoenix
GED -
Commonwealth of Virginia
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