Christopher Vest
Columbus,Ga
Summary
Results-driven professional with extensive expertise in data analysis and generating actionable insights. Adept at time management, quality control, and maintaining compliance with established standards. Known for exceptional troubleshooting skills and effective problem-solving. Excellent verbal and written communicator, skilled at fostering positive relationships.
Overview
7
7
years of professional experience
Work History
Reporting Manager
Foundever
07.2021 - Current
- Recruited, managed, and developed staff; set goals, conducted performance reviews, and administered salaries.
- Established and managed processes for tracking and evaluating department performance.
- Translated complex analytics into actionable insights and recommendations for executives and business initiatives.
- Built and led high-performance administrative and reporting teams through coaching and professional development.
- Collaborated with subject matter experts to develop SharePoint tools, MS Power BI dashboards, and Excel reports for effective metric data presentation.
- Promoted best practices in data governance, driving a culture of continuous improvement.
- Designed and maintained financial models to assess and manage risks.
- Analyzed business processes to identify cost savings and operational efficiencies by automating client correspondence, record tracking, and data communications.
- Prepared cost analyses and comprehensive weekly, monthly, quarterly, and annual reports.
Quality Analyst
Kelly Connect - Apple
09.2020 - 06.2021
- Improved staff performance by continuously monitoring progress and ensuring timely updates to training programs.
- Verified adherence to internal inspection readiness processes and regulatory compliance standards.
- Collaborated with key operational departments to address and resolve quality and operational issues.
- Conducted investigations into variances, performed root-cause analyses, and documented corrective actions.
- Defined milestones and tracked task completion for the QA team to ensure project success.
Learning Manager
First Credit Services
09.2019 - 09.2020
- Assessed training needs to design innovative programs or enhance existing ones, ensuring accuracy and compliance with company policies.
- Improved training effectiveness through evaluations of course success and feedback from employees and instructors.
- Onboarded, trained, and managed training instructors to uphold high standards.
- Developed and refined training manuals, multimedia aids, and other educational resources.
- Oversaw resource allocation, budget management, and personnel recruitment across multiple business lines.
Corporate Trainer
AFNI
03.2017 - 09.2019
- Assessed employee performance through evaluations and observations to pinpoint areas for improvement.
- Enhanced employee productivity by implementing strategic training programs and providing targeted mentoring and coaching.
- Generated comprehensive reports on daily operations, ensuring adherence to internal standards and legal requirements through meticulous record-keeping.
- Created compelling presentations to boost employee engagement and knowledge retention.
Education
Bachelor of Science - Business Administration And Management
Columbus State University
Columbus, GAHigh School Diploma -
North Ft. Myers High School
North Ft. Myers, FL05.2003
Skills
- Advanced skill level in Microsoft Office; Specialization in Excel and Powerpoint
- SharePoint & MS Teams Administration
- Intermediate skill level in Smartsheet
- Records and Database Management
- Power BI Design
Professional References
- Codi Henry, Sr. Manager, Foundever, (540) 819-7104
- Lisa Talley, Licensing Manager, Foundever, (334) 504-8087
- James Doulin, Report Supervisor, Foundever, (334) 488-3973
Timeline
Reporting Manager
Foundever
07.2021 - Current
Quality Analyst
Kelly Connect - Apple
09.2020 - 06.2021
Learning Manager
First Credit Services
09.2019 - 09.2020
Corporate Trainer
AFNI
03.2017 - 09.2019
Bachelor of Science - Business Administration And Management
Columbus State University
High School Diploma -
North Ft. Myers High School
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