Diligent Administrative Assistant with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Maimonides Medical Center
09.2019 - 07.2025
Approved employee time and vacation requests using Kronos system efficiently.
Created and maintained databases to track and analyze employee performance metrics.
Executed general office duties, including phone management and visitor greetings.
Oversaw office inventory, ensuring supplies were restocked and ordered timely.
Coordinated reports and documents for administration meetings effectively and accurately.
Organized company events, enhancing workplace culture and boosting employee morale.
Interim Day Habilitation Supervisor
Metropolitan Family Services, Inc.
11.2018 - 03.2019
Ensured compliance with organizational standards by supervising daily operations.
Maximized resource utilization while minimizing costs through sound financial principles.
Optimized program schedules to enhance learning opportunities for individuals.
Achieved $500 monthly savings by implementing effective cost-saving initiatives.
Collaborated with parents to understand needs and deliver appropriate services.
Maintained accurate program records and weekly reports for operational efficiency.
Executive Assistant
Metropolitan Family Services, Inc.
03.2018 - 03.2019
Enhanced executive time management through effective schedule coordination and meeting prioritization.
Compiled payroll data and managed corporate expenses, ensuring accurate documentation.
Organized team-building events that improved workplace morale and collaboration among staff members.
Developed office systems and policies, optimizing layouts and equipment procurement processes.
Maintained communication with CEO's priority contacts to streamline external relations efficiently.
Facilitated communication by responding promptly to emails and correspondence, enhancing business processes.
Sales/Active Selling Media & Storage Specialist
IKEA
04.2009 - 11.2018
Achieved high customer retention through consultative sales approach.
Educated customers on promotions, driving loyalty and satisfaction.
Scheduled appointments to introduce new products and services effectively.
Processed over 50 sales and shipments weekly with accuracy.
Boosted sales by 10% through strategic product recommendations.
Cross-sold relevant products and services, enhancing customer experience.
Human Resource Generalist
Metropolitan Family Services, Inc.
05.2015 - 03.2018
Enhanced candidate selection and onboarding through streamlined recruitment processes.
Recruited and interviewed applicants to identify top talent for roles.
Updated job postings and requirements to reflect current organizational needs.
Facilitated background checks and contacted references for new hires efficiently.
Managed orientation, onboarding, and training programs for new employees.
Maintained employee records and conducted routine audits for compliance.
Education
BBA - Human Resource Management
CUNY Bernard M. Baruch College
New York, NY
05-2023
Associate of Applied Science - Marketing Management
CUNY New York City College of Technology
Brooklyn, NY
01-2014
High School Diploma -
Medgar Evers College Preparatory School
Brooklyn, NY
06-2007
Skills
Administrative support
Computer skills
Conference planning
Customer service
Database management
Data entry
Employee training and development
Expense reporting
Google docs
Microsoft office (excel, outlook, powerpoint, word)
Presentations
Project planning and management
Staff management
Scheduling and calendar management
Timekeeping (Kronos)
Timeline
Administrative Assistant
Maimonides Medical Center
09.2019 - 07.2025
Interim Day Habilitation Supervisor
Metropolitan Family Services, Inc.
11.2018 - 03.2019
Executive Assistant
Metropolitan Family Services, Inc.
03.2018 - 03.2019
Human Resource Generalist
Metropolitan Family Services, Inc.
05.2015 - 03.2018
Sales/Active Selling Media & Storage Specialist
IKEA
04.2009 - 11.2018
BBA - Human Resource Management
CUNY Bernard M. Baruch College
Associate of Applied Science - Marketing Management
Health Scholars Volunteer at Maimonides Medical Center Weinberg Emergency CenterHealth Scholars Volunteer at Maimonides Medical Center Weinberg Emergency Center