Overview
Work History
Education
Skills
Timeline
Generic

Christopher Vicznesky

Cartersville,GA

Overview

2026
2026
years of professional experience

Work History

General Manager

RaceTrac
Rome , GA
03.2022 - Current
  • Oversaw daily operations of convenience store and fuel services.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Created schedules and monitored payroll to remain within budget.
  • Trained employees on duties, policies and procedures.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.

Lead Technician

Knight Restoration Services
Marietta, GA
02.2021 - 02.2022
  • Trained new technicians on equipment use and safety protocols.
  • Conducted quality inspections on completed restoration work.
  • Coordinated schedules for team members and project timelines.
  • Collaborated with clients to understand restoration needs and requirements.
  • Maintained inventory of supplies and ordered materials as needed.
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Followed safety practices to safeguard against injury and damage to property.
  • Fostered relationships with internal and external customers.
  • Managed quality control and maintained high level of customer satisfaction.
  • Analyzed customer requirements to determine appropriate solutions.
  • Kept records of parts and equipment used in projects to update inventory.

Carpet and Upholstery Steam Cleaner

Chem Dry Carpet Cleaning
Acworth, GA
10.2019 - 07.2020
  • Operated carpet cleaning machines to remove dirt and stains effectively.
  • Assessed carpet conditions to determine appropriate cleaning methods.
  • Prepared cleaning solutions according to safety and manufacturer guidelines.
  • Conducted pre-cleaning inspections to identify problem areas and customer concerns.
  • Provided excellent customer service by addressing client inquiries and needs.
  • Maintained equipment by performing regular checks and repairs as needed.
  • Documented service details in company systems for accurate record-keeping.
  • Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
  • Instructed customers on proper carpet and upholstery care and sold cleaning products for various surfaces.
  • Inspected carpets for signs of wear or damage before beginning work.
  • Cleaned carpets using hot water extraction method, shampooing and bonnet cleaning techniques.
  • Utilized special spotting agents and equipment to treat tough spots or stains in carpets.
  • Applied protective treatments such as deodorizers and stain-resistant coatings.
  • Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
  • Removed dust mites, allergens, mold spores, pet dander, pollen, bacteria, and other contaminants from carpets through steam cleaning process.
  • Explained cleaning process to residential customers upon arrival at home and answered questions.
  • Stripped, sealed and polished floors.

Entrepreneur

Myself
Texhoma, TX
03.2019 - 10.2019
  • Managed project schedules and budgets to ensure timely delivery of services.
  • Coordinated with clients to gather requirements and provide project updates.
  • Kept clients informed about progress status updates throughout the entire process.
  • Resolved any problems encountered during the course of construction work.
  • Ensured safety protocols were being followed at all times by employees and subcontractors on site.
  • Established work, budgets, and construction timelines to manage and plan projects.
  • Set specific goals for projects to measure progress and evaluate end results.

Operations Manager

Quality Restoration Services
Woodstock , GA
  • Managed daily operations to ensure efficient service delivery.
  • Coordinated staff schedules to optimize workforce productivity.
  • Implemented safety protocols to maintain a secure work environment.
  • Trained new employees on operational standards and procedures.
  • Conducted quality control inspections on restoration projects.
  • Facilitated communication between teams to enhance workflow efficiency.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Responded quickly to water damage incidents in residential and commercial properties.
  • Operated water extraction equipment to remove excess moisture from affected areas.
  • Applied antimicrobial solutions to prevent mold growth following water restoration.
  • Conducted thorough inspections to assess the extent of water damage and needed repairs.
  • Collaborated with team members to efficiently complete restoration projects on time.
  • Documented project progress and communicated updates to clients and management regularly.
  • Conducted post-restoration inspections to ensure that all areas are completely dried out before leaving the job site.
  • Inspected and assessed water damage in residential homes.
  • Removed debris from work area after each job was completed.
  • Performed demolition of affected materials, such as drywall, flooring, and insulation.
  • Extracted standing water from the premises using wet-vacs and pumps.
  • Sanitized surfaces with antimicrobial solutions to prevent further contamination.
  • Educated customers on best practices for preventing future water damages.
  • Maintained certifications related to industry standards for water damage restoration techniques.
  • Utilized infrared cameras to detect hidden moisture behind walls or under floors.
  • Monitored progress of restoration process by taking moisture readings at regular intervals.
  • Trained newly hired employees regarding plant equipment operation and industry standards.

Education

High School Diploma -

Woodstock High School
Woodstock, GA
12-2010

Skills

  • Budget management
  • Inventory control
  • Staff scheduling
  • Quality control
  • Safety compliance
  • Customer service
  • Team leadership
  • Employee training
  • Equipment maintenance
  • Operational efficiency
  • Time management
  • Efficient multi-tasker
  • Account management

Timeline

General Manager

RaceTrac
03.2022 - Current

Lead Technician

Knight Restoration Services
02.2021 - 02.2022

Carpet and Upholstery Steam Cleaner

Chem Dry Carpet Cleaning
10.2019 - 07.2020

Entrepreneur

Myself
03.2019 - 10.2019

Operations Manager

Quality Restoration Services

High School Diploma -

Woodstock High School

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Christopher Vicznesky