Christopher Vieau
Pingree Grove,IL
Summary
Experienced physical security professional with 20 + years of experience in conducting field surveys, designing site layouts, installing systems, trouble shooting systems and managing projects. Demonstrates effective team collaboration and problem-solving abilities. Proven track record as a strong communicator with expertise in data collection and analysis, prepared to make a significant impact on a new team. Adept at leveraging skills developed as a Building System Surveyor and Estimator, as well as a Lead Installation Technician, to drive successful outcomes. Committed to contributing to innovative security solutions and enhancing organizational safety measures. Knowledge of installation, design and sale of various security and alarm systems , including :
- Fire Alarm systems (Firelite, Simplex, Silent Knight, Edwards, Notifier)
- Access Control systems (Brivo, Kantech, Honeywell, Genetec, Lenel, HID)
- Video systems (Bosch, Hikvision, Hanwha, Axis, Avigilon, Genetec, Arecont)
- Intrusion systems (Honeywell, DSC, Qolsys)
- Intercom systems (Aiphone, Axis, Hikvis
Overview
25
25
years of professional experience
Work History
BUILDING SYSTEM SURVEYOR AND ESTIMATOR
Johnson Controls
Oakbrook, IL
02.2010 - 06.2025
- Performed customer site surveys involving proposed additions to existing Fire Alarm, Security, Access Control, Video and Intercom Systems
- Tracked progress of pending applications through governmental permitting processes and provide to installation team upon approval.
- Provided technical assistance to other departments regarding permitting issues.
- Assisted in the design, engineering, and permitting process for new projects prior to installation.
- Collaborated with engineers, architects and other professionals throughout the permitting process.
- Attended meetings with government officials in order to resolve permitting issues.
- Collaborated effectively with clients, engineers, architects, contractors, and other stakeholders throughout project lifecycle.
- Worked closely with sales team members in order to provide accurate estimates for proposed projects involving new installs, upgrades and additions.
- Managed and coordinated multiple projects while ensuring timely completion.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Met deadlines while maintaining high-quality deliverables.
- Collaborated with cross-functional teams across multiple departments to achieve goals.
- Worked with coworkers to complete tasks.
- Mentored Building System Surveyor and Estimator new hires when needed.
- Assisted in training of new hire sales team members when needed
- Provided efficient and courteous service to customers at all times.
- Responded quickly to meet customer needs and resolve problems.
- Focused on learning new skills and staying updated with industry changes.
- Participated in ongoing training to enhance own job skills and knowledge.
- Skilled in using various software applications and programs including Arcsite, Salesforce, Compass, Microsoft Office, Word, Excel and Adobe Creative Suite.
LEAD INSTALLATION TECHNICIAN
Johnson Controls
Oakbrook, IL
02.2000 - 02.2010
- Installed, configured and maintained security systems including Fire, Video, Burglar, Access Control and Intercom, for a variety of clients.
- Installed new components in accordance with manufacturer's specifications.
- Conducted site surveys to assess customer needs prior to installation of new equipment.
- Conducted preventive maintenance checks to ensure all system components were functioning properly.
- Identified defective parts or components within a system and replaced them as needed.
- Performed regular maintenance checks on all security system components to ensure optimal performance.
- Repaired damaged wiring or replaced faulty parts within the security system when needed.
- Diagnosed problems with existing equipment using specialized testing devices and analysis techniques.
- Mounted raceways and conduits and fastened wires to wood framing, using staplers.
- Tested backup batteries, keypad programming, sirens, or other security features to diagnose malfunctions.
- Configured alarm systems to meet customer requirements.
- Tested and repaired circuits and sensors, following wiring, and system specifications.
- Drilled holes for wiring in wall studs, joists, ceilings, and floors.
- Monitored progress of installations and repairs to ensure they were completed according to schedule.
- Programmed access cards, keypads, intercoms and other components of the security system in accordance with customer specifications.
- Inspected installation sites and studied work orders, building plans, and installation manuals to determine materials requirements and installation procedures.
- Troubleshot existing systems to identify any malfunctions or issues that needed repair or replacement parts.
- Mounted and fastened control panels, door and window contacts, sensors, or video cameras, and attached electrical and telephone wiring to connect components.
- Ran cables through raceways, roof spaces, and cavity walls to reach fixture outlets and drops.
- Programmed control panels to ensure proper operation of the system components.
- Examined systems to locate problems, such as loose connections and broken insulation.
- Prepared, covered and cleaned workspaces prior to and after installations.
- Utilized various tools such as power drills, screwdrivers, wrenches. to install new equipment and make necessary repairs.
- Ensured that all safety protocols were followed while performing tasks associated with security system installation and repair.
- Collaborated with other technicians on large-scale projects requiring multiple teams working together simultaneously.
- Coordinated team members to ensure tasks were completed on time and within budget.
- Developed project plans, tracked progress, and reported results to stakeholders.
- Communicated effectively with all levels of stakeholders including executives.
- Organized and led kickoff and status meetings to communicate project expectations prior to project execution.
- Reviewed project proposals to determine feasibility.
- Planned, scheduled and coordinate project activities to meet deadlines.
- Assisted customers with training and usage of their newly installed security systems.
- Developed strong customer service skills by working closely with clients to answer questions and resolve issues.
- Responded quickly to emergency calls from customers regarding malfunctioning or compromised systems.
- Demonstrated systems for customers and explained details, such as causes, and consequences of false alarms.
- Coordinated with customers to determine the best placement of security devices for optimal coverage.
- Consulted with clients to assess risks and to determine security requirements.
- Attended seminars and workshops as part of continuing professional development in order to stay abreast of industry trends and best practices.
- Updated knowledge base regularly by studying manufacturer's instructions for new products introduced into the market.
Education
GED -
University of Southern Las Vegas
Las Vegas, Nevada10-1993
Skills
- Conducting field surveys
- On-site data acquisition
- Site layout design
- Clear and concise communication
- Effective team leadership
- Project management
- Training and mentoring
- Attention to detail
- Multitasking Abilities
- Continuous improvement
- Problem-solving aptitude
- Reliability
- Analytical thinking
- Professional demeanor
Timeline
BUILDING SYSTEM SURVEYOR AND ESTIMATOR
Johnson Controls
02.2010 - 06.2025
LEAD INSTALLATION TECHNICIAN
Johnson Controls
02.2000 - 02.2010
GED -
University of Southern Las Vegas