Christopher Vlachakis
Queens,New York
Summary
Adept at multitasking and exceptional customer service, I streamlined front desk operations at Dolphin Bay Family Beach Resort, enhancing efficiency and guest satisfaction. My background includes roles from barista to barback, where I honed skills in cleaning, sanitation, and resourcefulness, always focusing on improving productivity and creating positive customer experiences.
Overview
5
5
years of professional experience
Work History
Barback
Kellari Hospitality Group
09.2024 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Delivered food to customers at bar and tables.
- Greeted customers and provided friendly, knowledgeable service.
Receptionist
Dolphin Bay Family Beach Resort
04.2021 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Busser
Upper East Cafe
06.2022 - 10.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Busser
To Nisi Taverna
01.2023 - 03.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Barista
Pi Bakerie
03.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Receptionist
Dolphin Bay Family Beach Resort
04.2020 - 10.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
William Cullen Bryant High School
New York, NY06-2018
Skills
- Efficient multitasking
- Cleaning and sanitation
- Cleaning proficiency
- Glassware organization
- Basic mixology
- Bartender support
- Friendly and outgoing
- Exceptional customer service
- Resourcefulness
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
Barback
Kellari Hospitality Group
09.2024 - Current
Barista
Pi Bakerie
03.2023 - 08.2023
Busser
To Nisi Taverna
01.2023 - 03.2023
Busser
Upper East Cafe
06.2022 - 10.2022
Receptionist
Dolphin Bay Family Beach Resort
04.2021 - 10.2021
Receptionist
Dolphin Bay Family Beach Resort
04.2020 - 10.2020
High School Diploma -
William Cullen Bryant High School
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